Great hotel with perfect location - inside beautiful tropical garden with fantastic swimming pools.
I realized this hotel is nice just after I entered it - nice entrance and helpfull personnel, always ready to assist. I tried and visited good restaurants and bars in the hotel. The rooms are also good and clean. Many thanks to reception desk - for...
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I have visited the JW Marriott in Mumbai with the family last weekend and have had a wonderful experience .
We were allotted a newly renovated sea view suite which was very spacious and luxurious!
The best experience was at the coffee shop during breakfast time . The staff remember your orders !The breakfast buffet is probably the best in...
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Dear Guest,
Warm Greetings.
Thank you for taking the time to share your experience while at JW Marriott Mumbai. Our first priority is our guests and I am glad to note that we met your expectations.
We have shared your comments with the team at Lotus Cafe. We are happy that they have been able to “Exceed your Expectations”, which...
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The best your money can get you. Simply Luxurious in all terms. The only disadvantage - No in-house bar or discotheque was operational when I visited. After a day of hard-work, in-house bar/pub can be great refresher.
Dear Guest,
We are delighted that you had a good experience while here at JW Marriott Mumbai.
Thank you for your kind words. We sincerely await the opportunity to welcome you once again.
Best Regards,
Thomas Guss
General Manager
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The room has beautiful views of the Arabian Sea.Free use of fitness classes.You can enjoy a massage in the spa treatments.Very good Italian cuisine.The hotel has its own nightclub available to guests. Very good and freandly staff.
Dear Guest,
Warm Greetings.
Thank you for taking the time to share your experience while at JW Marriott Mumbai. Our first priority is our guests and I am glad to note that we met your expectations.
We are happy that they have been able to “Exceed your Expectations, which is the motto of our hotel.
We sincerely await the opportunity...
More
Wonderful hotel, beautiful and luxurious. I've been fortunate enough to stay here twice and have minimal complaints. It is like a palace on first entry and really nothing short of breathtaking. The restaurants are lovely, and I would highly recommend one takes a room on the executive (4th) floor where there is inclusive access to the executive lounge, where the...
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Dear Guest,
We are delighted that you had a good experience while here at JW Marriott Mumbai.
Thank you for your words of appreciation. We sincerely await the opportunity to welcome you once again.
Best Regards,
Thomas Guss
General Manager
More
I travel for a solid 24 hours to arrive in Mumbai and the JW is the only place I would chose to stay. Their exceptional customer service begins days before your arrival, I do not know if this is becuase I am a Marriott Gold Member or because I was returning for my 5th stay, but they sent me a...
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Dear Guest,
Warm Greetings
I am delighted to note that you had an excellent stay at the JW Marriott Mumbai. Thank you on behalf of my team for your kind words and the detailed feedback that you have written.
We believe in providing superior quality of service to all our guests and are grateful to you for sharing your appreciation...
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Stayed here just of a day, but really enjoyed the superb service and smiling faces at the hotel. They stand up to their star rating & justify the hefty charges :)
The only negative point will be, if you are a tourist & would like to visit the hot tourist spots like Gateway, it will take atleast 1.5 - 2.0...
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Dear Guest,
We are delighted that you had a good experience while here at JW Marriott Mumbai.
Thank you for your words of appreciation. We sincerely await the opportunity to welcome you once again.
Best Regards,
Thomas Guss
General Manager
More
The service was certainly number 1! The hotel is located in a nice part of the city. But is very far from south Mumbai where many of the tourist areas are located. The trafic, as is everywhere in India, is horrendious. The trip can take as long as 2hrs. to get to the Gate of India The rooms are large...
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Dear Guest,
We are delighted that you had a good experience while here at JW Marriott Mumbai.
Thank you for your kind comments regarding the chauffer. It is a pleasure to note that you were happy with the overall services of the hotel.
The security doors and the procedures have been put in place looking at the current scenario around...
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Liked this hotel, luxury feel in public areas, restaurants and grounds, pool just been refurb'd and lovely, nice jacuzzi in the pool, grounds nicely looked after, good pool side service. Menu needs an update but good quality food. Buffet good in main restaurant, Italian restaurant lovely, service outstanding in intalian, not so much in the main restaurant, rooms need a...
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Dear Guest,
Warm Greetings.
Thank you for taking the time to share your experience while at JW Marriott Mumbai. Our first priority is our guests and I am glad to note that we met your expectations.
We are delighted that you had a memorable stay.
We sincerely await the opportunity to welcome you once again.
Best Regards,
Thomas Guss
General...
More
The JW Marriott is located on Juhu Beach which is a lovely location in the northern part of Mumbai. It is located about a 20 - 40 minute drive from the airport and a long way from what's considered to be downtown Mumbai (40 minutes at best, hours at worst). Juhu Beach is a very affluent area of Mumbai where...
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Dear Guest,
We are delighted that you had a good experience while here at JW Marriott Mumbai.
Thank you for your kind words. We sincerely await the opportunity to welcome you once again.
Best Regards,
Thomas Guss
General Manager
More
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