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The Westin Mumbai Garden City

5.0 of 5
International Business Park, Oberoi Garden City, Mumbai 400063, India
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The Westin Mumbai Garden City
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101 traveller photos
Ranked #7 of 356 hotels in Mumbai
4.5 of 5 stars 257 Reviews
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257 reviews from our community

What travellers say about this hotel
  • “Very good” (33)
  • “Oberoi Mall” (21)
  • “Italian restaurant” (12)
  • “Great view” (10)
  • “Western Express Highway” (9)
  • “Heavenly beds” (8)
  • “Room service” (7)
  • “Swimming pool” (7)
  • “Breakfast buffet” (7)
  • “Business hotel” (7)
Traveller rating
    163
    71
    15
    3
    5
Only show reviews for Family (28) | Couples (29) | Business (168)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Best experience ever”
5 of 5 stars Reviewed 29 May 2012 NEW

I travel around 200 days per year and mostly in Europe. First of all I would like to compare hotels in Europe such as Clarion Stockholm, Hilton Cyprus, Radisson Blue Oslo and Paris,Babuino 181 in Rome and so on,etc and they all are far behind the Westin in Mumbai.Customer service ethic was second to none, efficient, personable and always keen... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Nice Hotel with Average Service”
4 of 5 stars Reviewed 27 May 2012

The property is relatively near to the airport which is a good thing. Rooms and interior of the hotel are well decorated and cosy! The front desk and reservation staffs aren't as great as we thought. There were lots of miscommunication from the beginning of my queries to the reservations team. Upon check in, some of the Front Desk staffs... More

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Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
1 June 2012

Thank you for taking the time to share your experience with us and am glad that you enjoyed it for the most part. I appreciate your comments and take them on board particularly with regard to the service issues you raised in relation to the Front Desk and Reservations teams. We shall have our SPG Champion look into the queries... More

2 reviews
“wow”
5 of 5 stars Reviewed 27 May 2012 via mobile

I travel 150 days/year and stay in 4-5-star hotels the world over. And almost NEVER does the hotel ask me to help them fine tune my stay when I check in as the Westin Mumbai did. It just got better from there. The room is stunning...easily one of the best in recent memory. The food is incredible. And most importantly,... More

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Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
1 June 2012

Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We truly value your feedback and shall surely share your kind words with the entire team. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your... More

Perth, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“a place to remember”
5 of 5 stars Reviewed 25 May 2012

After finding many good hotels in the world it is wonderful to come across an exceptional hotel. great service, fantastic kids slide next to a picture perfect pool. Although mostly Indian food is served the kitchen goes out of the way to prepare all dishes. The Italian restaurant is delicious. The breakfast buffet is to die for. The spa is... More

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Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
1 June 2012

Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services, especially the kid’s pool, our Heavenly Spa as well as the dining experience at Prego and breakfast buffet selection at Seasonal Tastes. We look forward to welcoming you back to The Westin Mumbai Garden City... More

Los Angeles
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beauty-Attihi Bahav”
5 of 5 stars Reviewed 22 May 2012

Rest and rejuvenation,after I got there! But read below the experience with Starwood central bookings! The reception of the front desk and concierge with the infused fruit water drink while you check in just a delightful touch..Smooth and quick process so many smiles they are all happy in their work I had the 29 floor executive suite. What a joy... More

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Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
1 June 2012

Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Excellent upscale hotel for business travelers to Mumbai”
5 of 5 stars Reviewed 22 May 2012

Great rooms! great breakfast buffet! most comfortable bed that I have sleep in hotels. Room size is very generous with two LARGE beds (for double rooms). Location is very convenient especially if you are attending a trade fair at NEC complex nearby. Its also walking distance to the Oberoi Mall (a rare case for Mumbai 5stars hotel!) where you can... More

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Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
1 June 2012

We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. We aim to send the guest home feeling better than when they first arrived. During your next visit please feel free to contact our food and beverage team for any culinary preferences and we will do our best to... More

india
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Not Bad”
3 of 5 stars Reviewed 20 May 2012

I landed up at the Westin primarily because the location suited me, though the budget was a little bit of a stretch for me, since this was a personal trip and not company financed. Started on a not so good note. I reached at 4 pm with a meeting scheduled at 5 pm and thought check in should not take... More

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See 3 more reviews by chrismark12 for Mumbai
Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
1 June 2012

Thank you for your very comprehensive review of your visit to the hotel. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, our signature facilities and the comfort of the Heavenly Bed. I am sorry to learn of your concerns during your recent stay and at the outset would like... More

Global
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Past Experiences”
5 of 5 stars Reviewed 17 May 2012

I had the fortunate experience of checking in to the hotel on the second day of opening. Being Platinum Status, I got the royal treatment. I also had the fortunate series of events that kept me going back to this hotel on a very regular basis. With all my team (Spanish, Italian & Indian), this hotel (the STAFF) was a... More

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Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
21 May 2012

Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We truly value your feedback and shall surely share your kind words with the entire team. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your... More

Istanbul, Turkey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Full Benefits”
5 of 5 stars Reviewed 14 May 2012

I have had the great pleasure of benefitting from many great advantagous of the hotel especially the executive lounge and the service at the lounge. The rooms are new, clean and spacious. It is very conveniently located near to one of the biggest shopping malls. The pool is nice and clean. Food and drinks are nice. It has been a... More

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Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
15 May 2012

Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room as well as our Executive Lounge facilities. We look forward to your return visit! More

Mumbai, Maharashtra, India
1 review
“SEASONAL TASTES RESTAURANT”
5 of 5 stars Reviewed 11 May 2012

i had came for meals with my grandmother and it was a great experience with food and service was exceptionally well organised and i remember the name of the guy pramod and looking forward to come again

Was this review helpful? Yes
Lance Ourednik, General Manager at The Westin Mumbai Garden City, responded to this review
12 May 2012

Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services, especially the dining experience at Seasonal Tastes. We look forward to your return visit so you may have the opportunity to experience our other Food and Beverage venues Kangan, Prego and Splash. More

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Additional Information about The Westin Mumbai Garden City

International Business Park, Oberoi Garden City, Mumbai 400063, India
Price range (per night):* INR7,605 - 17,279

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The Westin Mumbai Garden City
International Business Park, Oberoi Garden City
Mumbai 400063
India
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