We stayed here for a couple of nights with family recently. What a horrid horrid place! The jacuzzi would not work. Brown water out of the tap when I tried to fill the bath tub. Hair floating. Broken mirror. Non-existent room service. No AC works. BAD BAD BAD quality of food. They were not bothered about replenishing the breakfast items... More

Had been to a relative's marriage to Imperial this week. Usually I do not get down to writing negative reviews unnecessarily as it hampers someone reputation. But what I experienced in this hotel was so pathetic that I am reviewing it here to help others avoid this embarrassment. My relatives thought they were getting to host their son's marriage reception... More

I came to the Imperial hotel for business attending an exhibition in Mumbai. The booking has been done by our local agent through a booking agency and we pay 110 euro per night. We an our colleagues booked 10 rooms. The hotel is unbelievably badly mantained and the condition of the rooms is ugly. When I arrived I noticed my... More

My worst ever night spent in a hotel. Their ACs do not work. Rooms are bad and smelly and the sytaffis bad. Don't get affected by the ambience you'll regret staying there. Ghostly.I would never recommend ittoany one

overall experience was very poor. The hotel was not clean and had a lot of noise. Poor quality food and overall ambience was poor. One of the worst stays ever. Room size was small and pretty unclean. I would recommend finding something better. this is the last time I would stay here.

Hotel Imperial Palace situated right in Andheri at a good location is a best value of Money for your stay. The best thing about this hotel is the care they do for the guests and their attention to cleanliness and making customer happy. Ver spacious lobby and nice rooms makes your stay good both inside and outside the room. Rooms... More

The hotel is a class n luxury one. All the services and experience wer vry good. The receptionists wer good behavioured n polite. But the rooms wer very small with the tariff. The breakfast was complimentary n was of good quality. the roomservice and house keeping was very well, The bathroom was very clean and hygienic. My children enjoyed the... More

Very poor and extremely run down building. Very poor quality breakfast, utencils and cuttlery were too old, overused and well past theexpiry date, did not feel comfortable touching them forget about eating from that. Room from sheets to towels to floor were unclean and extremely filthy, toilets/bathroom stung or urine, leaking toilet, one of our rooms did not have a... More

To be fair, I feel that I have to mention the few good things , too: The rooms are big, the lobby looks great - and the surrounding is quiet. So much for the good. However, how this hotel could get more than 2 stars is beyond my understanding (*). The floors and rooms are in such a bad condition,... More