The hotel front end manager was very rude , cheat and liar. We arrived late night and we were given the worst room, where AC not working, bathroom in bad condition. Immediately we asked for change and he told tomorrow it shall be changed, then on further insisting, we got it changed to another room and here the bathroom was... More

I have just stayed @ Royal Heritage hotel 2 days ago. I got sold off for the out side looks. inside is pathetic. Service is horrible. They had bed bugs i their mattresses and i have full back rashes and got worse now. Even after informing and showing the rashes , i dint not even receive an apology! The manager... More

Only booked here as Cleartrip advised that it had Wi-Fi, a gym and a restaurant. It had none of these - not even a table to sit and work at. Consequently, I spent two days with the coffee table on the bed, trying to connect via roaming vodaphone - cost me a fortune. Never again.

The hotel front end manager was very rude , cheat and liar. We (me and my husband )felt very embarassed having a fight with the manger at midnight on our anniversary. The charged us with wrong tariff and lied on the check out timings. We were not clearly informed of the check out timings and whn we came back they... More

This is the worst place I had ever been... First, the hotel seems to be very old. It does not look the same way how it is shown in the photos. Secondly, broken wash area. Thirdly, for the cost of Rs.2000 --- it is not worth it. Do not waste your money going there. Moreover, there was an incorrect bill... More

Do not Go to This Hotel if you care about the ladies staying with you, coz the staff here will keep staring at them non stop. I guess they might also be having cameras fitted in the rooms. Even don't trust the old guys in here.

Please do not get deceived by the photos shown in the website. The rooms are totally different. You will not find that ambience as shown in the website. Service is OK. There are many other good hotels nearby Royal Heritage where you can get very good quality rooms at a price below this hotel quotes. Also, the Hotel Manager is... More

I stayed last week in this hotel. I have took a Non A/c deluxe room.Good Front Service, Room Service, Clean No restaurant in this hotel but the food purchased outside was good. I would prefer to stay in this hotel again

I stayed here in 2007 and 2008 and had a much better experience in 2007. The rooms are clean but smallish. The biggest thing that bothered me is that in 2008, I think I was overcharged by about 500 rupees for the total stay. I am usually hawkish over bills because I am a skeptic; but this time I checked... More