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All 92 Shimla hotels »

Clarkes Hotel

4.0 of 5
The Mall, Shimla 171001, India
Hotel amenities
Clarkes Hotel
Ranked #8 of 92 hotels in Shimla
4.0 of 5 stars 97 Reviews
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97 reviews from our community

What travellers say about this hotel
  • Mall Road(7)
  • Service staff(3)
  • Very good(3)
Traveller rating
    31
    48
    14
    2
    2
Only show reviews for Family (28) | Couples (34) | Business (8)
Date Rating
Washington, DC
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 31 May 2012 NEW

When we first arrived at this hotel, we were excited. It is perched on a mountainside right along the mall in Shimla. We were hoping for a room with a few. To our astonishment, we, along with the other people in our tour group, were put in interior rooms with no windows and no ventilation! Not only had my tour... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW

I have stayed at many hotels in Shimla, including the other properties of Oberois like the Wildflower and Cecil. However I enjoyed my stay at Clarkes the most. The staff is very warm and welcoming. They made sure that we were comfortable and went out of their way to meet some of our special requests. I am very thankful to... More

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Bardhaman, India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2012
2
people found this review helpful

Though not an edifice, the Clarkes Hotel,Shimla is a classic of its kind. Located on an extremely vantage position- the aorta of Shimla- the Mall, the hotel manages to pamper the guests amidst the languid and the tranquil surroundings. Proper British, this cute cottage hosting 50 rooms has an air of authenticity,exclusiveness, the imperial theme and above all the hospitality.... More

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Kolkata
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2012

We booked the Clarkes directly with Dolly Tanwar. Our Stay for 5 days and 4 nights was made most enjoyable by the entire staff's courtesy and hospitality. We were welcomed very well and the entire check in process was really smooth. Dolly was most welcoming and looked after all our needs during the stay. The dinning room staff was also... More

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Mississauga, Ontario
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 April 2012
1
person found this review helpful

We had a wonderful stay at Clarkes in Shimla. Clarkes is located right on the main walking street of Shimla, Mall Road. 5 minutes walking and you're at the centre of Shimla's tourist area. The hotel is immaculately kept, resembling the old style British feels. The service is amazing, room service was the best (try the butter chicken). The rooms... More

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review
13 April 2012

Thank you so much for taking the time to write about your experiences at The Clarkes. I am glad that you enjoyed your stay in Shimla and graced our hotel with your presence. We are humbled by the compliments you have bestowed on us. I am also very grateful to you for the giving us the opportunity to serve.It was... More

Scotland
Top Contributor
51 reviews 51 reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

We were given a palatial suite consisting of a lobby, a sitting room, a dressing room, a bathroom and a bedroom. It was clean and well furnished and once the heaters were going full pelt, warm. As the building is old the floors and the bed were on a slant. There is no lift so it took me a long... More

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See 2 more reviews by scotworldtraveller for Shimla
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review
5 April 2012

Thank you for your visit to The Clarkes Shimla. I am very pleased to know that you appreciated our suite accommodation. We are grateful to you for bringing this matter to our attention, I assure you, that you will have no further cause for any complaint in relation to our product or services. I shall personally look into the issue... More

Scotland
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 March 2012
2
people found this review helpful

We had read good reviews of this hotel and were not disappointed. Our room was spacious and well fitted out with a view over Shimla. All of the staff that we dealt with were polite and helpful. Breakfast was excellent. Our one criticism would be the level of internet charge, but we were given a recommendation to one of the... More

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review
15 March 2012

Thank you so much for taking the time to write about your experiences at The Clarkes. I am glad that you enjoyed your stay in Shimla and graced our hotel with your presence. We are humbled by the compliments you have bestowed on us. I am also very grateful to you for the giving us the opportunity to serve.It was... More

Gurgaon, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 March 2012 via mobile
3
people found this review helpful

Me and my wife went to Shimla for celebrating my wife's birthday. We went to Clarke's for room and we were greeted by the most amazing person, Dolly. We told her that we are here to celebrate my wife's birthday and she instantly upgraded our room from Super Deluxe to Suite and suite was excellent. Nice, big rooms and service... More

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review
15 March 2012

Thank you so much for taking the time to write about your experiences at The Clarkes. I am glad that you enjoyed your stay in Shimla and graced our hotel with your presence. We are humbled by the compliments you have bestowed on us. I am also very grateful to you for the giving us the opportunity to serve.It was... More

Delhi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 24 February 2012
3
people found this review helpful

Please dont go with any pre-concieved notions about staying in a Heritage hotel. It is a Heritage hotel but in literal sense....too old and completely run down. They gave us the basement rooms and they are just pathetic. Rooms on the first floor and above are much better and we were shifted there next day. Breakfast is just about okay.... More

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Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review
15 March 2012

Thank you for bringing this matter to our attention and that you will have no further cause for any complaint in relation to our product or services.We regret any inconvenience you have experienced, and we assure you that we are anxious to retain you as a satisfied customer. I apologise once again for the annoyance that this may have caused... More

Whitby, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 February 2012
1
person found this review helpful

Nothing to disappoint about this hotel. Right on th Mall for easy travelling about the town. Very easy town to be in too. No pestering from hawkers. Bliss! The lower market was full of Indians shopping and was cheap and very interesting.

Was this review helpful? Yes
Clarkes-Shimla, General Manager at Clarkes Hotel, responded to this review
15 March 2012

Thank you so much for taking the time to write about your experiences at The Clarkes. I am glad that you enjoyed your stay in Shimla and graced our hotel with your presence. We are humbled by the compliments you have bestowed on us. I am also very grateful to you for the giving us the opportunity to serve.It was... More

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Additional Information about Clarkes Hotel

  • Shimla Clarkes Hotel
Address: The Mall, Shimla 171001, India
Price range (per night):* INR8,444 - 8,779

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Clarkes Hotel
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