Service is good but the facilities do not meet my expectations, there are better and cheaper hotels in the area try Bill's Palace for example

We were a little bit worried after reading bad reviews of the hotel, but we where surprised in a very good way. The location of the hotel is good - near metro station, the price was reasonable for this part of Delhi, the room was large and clean with large bed, the room had a bath which children enjoyed very... More

This hotel has lovely clean sheets and a lift and a fridge in the room. However everything else was a bit of a let down . Watch out for the extra costs. The room charge was for bed and breakfast , but when checking out the manager was going to charge for breakfast. When using email I was asked to... More

We're not too fussy but turning up at the Sunstar Heritage after a longhaul flight at 2am to find no sheets on the bed, 1 smoky smelly towel, opened bottles of water and no hot water and the loudest air conditioning in the world that only did 1 temperature which was a polar blast - is not my idea of... More

I was pretty impressed with this hotel after I read other reviews. If you are looking for a comfortable place to rest your head there is nothing wrong with this hotel. The rooms are very comfortable, with great airconditioning and clean sheets and towels. The bathroom was clean and there was always hot water, which wasn't the case in many... More

Don't stay here--eerie place. Originally I was supposed to stay at the owner's other property, Incredible Home Stay (which gets pretty good reviews), but was placed here instead. The service is abysmal (as in I can't believe these people are actually in the hospitality business) although the rooms were pretty clean. Sheets were cleanly pressed, but lightly stained if you... More

- Not very professional - Unless good bargain is done, you will lose - No direct booking facility. Even if you try to contact hotel directly the hotel you'll end up in contacting a travel agent who works as a contact point on many nearby hotels. - Try to avoid these broker/ middleman to save money