First time in Delhi. Did'nt know it would be some busy and manic.What an experience taking taxi rides anywhere. A 2 mile journey can take 20-30minutes because of volume of traffic. March very hot and dusty. Hotel is in Karol Bagh area 40 minute drive from the Airport. Taxi drivers make up prices as they go along. whatever they say... More

No airport pick up, they said their computer was "down". They had no record of our booking.....because their computer was "down". Despite booking through an agency months in advance they obviously kept no manual records and couldn't even be bothered to contact the agencies for details. All the front desk staff and the manager were arrogant and really couldn't give... More

I stayed here February 2012 for a couple of nights at the start of my holiday in India before catching a train to Agra. I found the room to be comfortable and well laid out. Staff were very helpful providing information on the nearest ATM as well as directions to the metro station. As the hotel fronts on to a... More

Booked over the phone on the way from Agra to Delhi. BB palace is a boutique hotel located in the crowded Karol bagh market area. Rooms are small but clean and cosy as shown in the pictures on their website. Checkin was a bit slow and they declared it upfront that there will no room service. The breakfast spread is... More

Hi frineds .. My self Sunil K Dheer, i was in delhi on 10-12 feb 2012 and stay at BB Palace Hotel New Delhi .. it's really nice plce for business and family stay and location is easy to access to all important places ..room service is not availble but resturant is very nice , i feel 5* facilty .

This is the worst hotel that we have ever stayed in our whole entire live. Being a hotelier n currently as a hospitality consultant with an international group this hotel do not deserve a rating in the TRIPADVISOR. Firstly this hotel was booked by our tour agent all in 12 of us. The moment we arrived there was no rooming... More

Visuals say more than words.. The Makemytrip website says that the club room is luxurious and has a Jacuzzi.. Fact is they have no such facility.. The rooms are shoddy… The Hotel Staff is arrogant… Worst was I made payment through Makemytrip and hence couldn’t cancel. This was a horrible mistake.. I will never stay again in this hotel.. and... More

Our room was on the 1st floor and it was very noisy. Not well maintained hotel. Towel was not provided and when requested was given towels with hole and worn out towels.

Excellent staff and ambience. It is located at a central place. It suits to me most relevant place for my business trips. It is also very good place for the families to stay as a it is located at heart of Karol Bagh Market, which is best shopping destination for any family,