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Shangri-La's Eros Hotel

5.0 of 5
19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
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Shangri-La's Eros Hotel
Ranked #24 of 559 hotels in New Delhi
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561 reviews from our community

Traveller rating
    271
    192
    54
    31
    13
See reviews for
Families
73
 
Couples
130
 
Solo
63
 
Business
219
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gurgaon, India
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Have to travel on business quite often to Delhi and must say have found the right place to stay. Comf Most of the time have my business meetings in the coffee shop, the staff there know when and how to serve. It flows from the manager ( I think his name is Manjeet), they keep on smiling and serving. Thank... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 12 May 2013

The design of the hotel is not spectacular, nor is it ultra modern, but it's aging gracefully, and because of the service I have to give 5 star. They let me check in super early, and check out LATE like 6 pm, for the club room. If you're staying overnight and need a late checkout, the club rooms in the... More

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ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
17 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 7 May 2013

Stayed here for 3 nights with my boyfriend and it was a great time. Wonderful hotel, good spa, nice pool area, GREAT restaurants... We ate at the one next to the lobby for breakfast and lunch; they have a HUGE buffet with all kinds of foods. You could sit inside or outside by the garden. For dinner we ate at... More

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ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
8 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Allahabad
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013 via mobile

I'd stayed at the Eros Shangri-La with my wife for two nights. The Eros is like a 5 star business hotel. We stayed in a superior room, which though very comfy was quite small. The walls must be very thin because we kept hearing noises from the other room. Our room had a gorgeous view as it was on the... More

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ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
8 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's -Eros... More

Delhi, Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

Location of this hotel is good, very near to India gate and Connaught place. You can have view of parliament, president house from your room. It would be better if you ask for upper floor. Indian is breakfast was not “wow” it was just not bad. Overall I’ll recommend visiting.

Was this review helpful? Yes 1
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
8 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's -Eros... More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 May 2013

My son, daughter-in-law and I stayed at the Shangri-La Eros Hotel twice during the past two weeks. I have never slept in such a comfortable bed. I even checked to see how it had been made. The hotel was exceptional in all aspects. I highly recommend it.

Was this review helpful? Yes
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
8 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Santa Clara, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 5 May 2013

Good hotel in Delhi, the dinner buffet was delicious the breakfast, however was just average. Overall, the service was five star. The rooms were fairly spacious and modern with good internet connection (until your allotted time run out, that is). The location is pretty good, walkable to the Rajpath.

Was this review helpful? Yes
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
8 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's -Eros... More

Riyadh, Saudi Arabia
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 May 2013

I have stayed at this hotel a couple of times, and have not been disappointed. However, for the price one pays here and assuming availability of rooms elsewhere, there are better hotels to stay in Delhi (Leela, in my opinion, being the best) Shangrila is comfortable, and at least the last time when we had reserved a deluxe double room,... More

Was this review helpful? Yes 1
See 2 more reviews by arshadmian786 for New Delhi
marketingSLND, General Manager at Shangri-La's Eros Hotel, responded to this review
4 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's -Eros... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 May 2013

We stayed here for a recent trade fair in India. We were lucky to stay in a beautiful suite which included canapes, evening drinks in the lounge and breakfast. The canapes/ drinks and breakfast was a big dissappointment. They didnt offer cocktails and the white wine was warm. The breakfast was just ok but having stayed at the Shangri La... More

Was this review helpful? Yes
marketingSLND, General Manager at Shangri-La's Eros Hotel, responded to this review
4 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's -Eros... More

india
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 May 2013 via mobile

The location good , it's old building refurbished very nicely , so rooms smaller side, overall look face is nice . But it's always the people working and mangers alertness , proactive approach matters , it appears that 70% of stuff is mourn , no one listen you ask for Dosa they forget sambar , you call house keeping to... More

Was this review helpful? Yes
marketingSLND, General Manager at Shangri-La's Eros Hotel, responded to this review
4 May 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's -Eros... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(15)
  • Breakfast buffet(9)
  • Room service(7)
  • Swimming pool(6)
  • Connaught Place(5)
  • Horizon club(4)
  • Great location(3)
  • Ground floor(3)
  • Business trip(3)
  • Little bit(3)

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotels in New Delhi
#16 Family Hotels in New Delhi
#21 Business Hotels in New Delhi
Price range (per night): ₹ 8,365 - 13,482
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled in the historic Lutyen’s Delhi, Shangri-La’s-Eros Hotel is the preferred address for guests from around the world. This hotel is centrally located in the heart of New Delhi, amidst beautiful landscaped gardens, with superb recreational and business facilities, providing a welcoming utopian retreat for the world traveller.Situated in the high security area of Connaught Place, in close proximity to the tourist and commercial hubs of the city, Shangri-La’s-Eros Hotel is well connected to Indira Gandhi International Airport and Central Government Ministries including Rashtrapati Bhavan, North Block, South Block and the Prime Minister’s residence.The full splendour of the hotel hits you as you stride down the magnificent lobby and embrace Shangri-La hospitality; the best in luxury awaits you.The hotel offers premium accommodation in its 320 well equipped rooms and suites with exquisite interiors and excellent services. The rooms on the higher floors offer a breath taking view of the parliamentary district. All rooms offer complimentary Wi-Fi services.The gourmet selections too are resplendent to suite every taste and craving.With a refreshing view of lush green gardens and the hotel’s swimming pool, Cafe Uno offers round the clock dining options with a delectable spread of national and international cuisines. Our award winning Asian restaurant, 19 Oriental Avenue combines authentic cuisines from China, Thailand and Japan to offer a unique culinary experience by our team of expatriate chefs.Island Bar is a wine connoisseur’s delight offering Delhi’s most extensive selection of wines and spirits. An elegant venue for meeting friends, partners or clients; the hotel’s Lobby Lounge offers an impressive selection of teas, coffees and snacks. ... more   less 
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Also Known As:
Shangri La Hotel New Delhi
Shangrila Hotel
Hotel Shangri-La
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangri-La Hotel New Delhi

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Shangri-La's Eros Hotel
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