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Hotel Kwality

2.5 of 5
53, Arakashan Road, New Delhi 110055, India
Hotel amenities
Hotel Kwality
Ranked #170 of 528 hotels in New Delhi
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    5
    13
    8
    5
    4
Date Rating
allahabad
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

this is the best hotel in Delhi with friendly staff and nice interior decoration Nice Reception of Guest and well maintained rooms make pleasent stay” the staff is so friendly that they came to recive me when i cant able to find hotel overall it is the best hotel with rates facilities

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Udaipur
1 review
5 of 5 stars Reviewed 20 April 2012

I have stayed in this hotel twice and had a comfortable stay. Management is friendly and listens to the problems if any instantly. Service is good too. Nice location on ara kashan road and accessible from both main roads.

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Frankfurt, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

Not easy to find, but once you know where it is, you'll be happy with its very central and close position to New Delhi Railway Station. Stuff very friendly and helpful, but nit the smartest. If you leave the room, they switchh of the electricity, your fridge then looses coolness, your drinks in it get warm (if you have medicine... More

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Brighton, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

I checked in to a two bed room rented for my self and my son. We left our baggage and went out for a couple of hours. On returning later in the evening we found the room had been infested with rats which had left faeces all alnong the shelves, up the side of the mirror and arround the bed... More

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A TripAdvisor Member, General Manager at Hotel Kwality, responded to this review
31 December 2011

Dear Guest, Your complaint is genuine, we would willingly apologies & compensate total amount. On that day a rat had managed to enter in to the Hotel from adjoining building. As soon it was noticed, proper action was taken & the rat was removed. The very next every thing was proper & maintained. We assure you, you will have no... More

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4 of 5 stars Reviewed 4 November 2011

i found ths hotel on 2nd day of my 4 day trip to delhi as ist day i reached in midnight and take hotel costly than this but experience was bad next day when i tried for nother hotel i got this and what i found is everything excellent about this hotel -location , welcome of guest , staff and... More

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Kochi (Cochin), Kerala, India
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 15 October 2011

The good one is in the middle of the city. The bad this is smelly room, smelly toilet, dirty room, your neighbouring friend will knock your door if you speak too loudly in the hotel, bad environment. Not worth money.

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See 2 more reviews by HaritzKhan for New Delhi
A TripAdvisor Member, Guest Relations Manager at Hotel Kwality, responded to this review
29 October 2011

Dear Guest, We apologies that we were not able to melt your expectations. Some of this is coming to us as a surprise since it is set towards inner street, it is quieter. If we would have known your concerns at the time of your stay we would have done everything to satisfy your requirements. We hope you will give... More

surat gujarat
1 review
4 of 5 stars Reviewed 27 September 2011

We have stayed In Deluxe room from 21st Sept to 26th Sept 2011 in here and we experienced a great and pleasant stay in.We have satisfied with the services like Breakfast and Internet speed....you will get good and nice stay in here.. Jagan Dalal Management Head Bhargav Infrastructure ---------

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A TripAdvisor Member, Public Relations Manager at Hotel Kwality, responded to this review
9 October 2011

Dear Guest, Thank you for your recent stay at Hotel Kwality and for sharing your memorable experience. We are delighted to know we were able to meet your expectations. Your generous appreciation about our Internet, service and food are very appreciated. We look forward to hosting you again during your next trip to Delhi and assure you of an equally... More

Rome, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 September 2011

Cheap, but with a dignified room with a very new bathroom. The location may not look the best (Pahar ganj ) but also walking during the night we had no problems...just you have to beware of people talking to you in the street. However the hotel itself is recommended.

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A TripAdvisor Member, Public Relations Manager at Hotel Kwality, responded to this review
9 October 2011

Dear Guest, Greetings from Hotel Kwality. We are very pleased to know you enjoyed your stay. Your positive remarks about our rooms, Bathroom are most encouraging. We look forward to your next visit. Regards The Hotel Kwality Team More

Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 August 2011 via mobile

Excellent airport pickup, although location was confusing and no tuck tuck drivers had a clue of it's location when trying to return after exploring Delhi. Despite the corridors looking like buffalo bills dungeon the room was clean and functional. No top bed sheets though. Overall decent value for a few nights.

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A TripAdvisor Member, Public Relations Manager at Hotel Kwality, responded to this review
9 October 2011

Dear Guest, Thank you for your stay with us and for sparing time to write about Hotel Kwality, New Delhi. It pleases me immensely to know your positive impression about our rooms, Wifi and our complimentary airport pick up service. We take customer advice very seriously and have always benefited by it. Hope you come back and witness our improved... More

lucknow
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 July 2011
3
people found this review helpful

this is my genuine review with 100% truth i have booked many hotel n cancelled also then i booked kwality hotel it is nice value for money the only thing is rooms r so small but service is excellent staff is good the only they should improve is the staff should not be allowed to sit on stair case elese... More

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A TripAdvisor Member, Public Relations Manager at Hotel Kwality, responded to this review
9 October 2011

Dear Gaurav, Thank you for your stay with us and for sparing time to write about us, Glad you found Hotel Kwality better than Other Hotels.Your kind comments about the helpful service and staff is appreciated. Thank you for recommending us Customer satisfaction is very important to us and we encourage guests to let us know if there is anything... More

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Additional Information about Hotel Kwality

53, Arakashan Road, New Delhi 110055, India
Price range (per night):* INR896 - 1,400

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