I have been travelling to Delhi for the last 12 years and think I have stayed in every hotel in Dehli so feel qualified to comment.
From the outset The Grand strives very hard to make you feel welcome with numerous staff on hand to deal with your every whim. The rooms must be the largest I have encountered in...
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This New Delhi Grand Hotel is a glitzy made up Halloween costume who knows
nothing about the tradition which is why they forgets about customer
service. This lack of incredible knowledge that is so terribly lacking
at the front desk where the rubber meets the road is shameful. One is
treated more like a criminal under suspicion as opposed to...
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Well as name it speaks, it is actually Grand..***** property, I only stay here and what a fun to stay. Good ambience, Good location, Good facilities, Good food, espacially Breakfast.
Since i am a Gym person Good arrangement in GYM,
Hotel Staff very friendly and warm...100% Recomened to any one ..
I feel good at Grand when i stay..
Few...
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Dear Mr.Raina,
We are really grateful for these wonderful comments from a regular guest like you!
Thank you for posting them on Tripadvisor and for your valued patronage.
It has always been a pleasure to welcome you back to The Grand New Delhi and we truly hope to see you back again soon.
Sincerely yours,
Sandeep Bhatnagar
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A colleague and I stayed at the Grand New Delhi due to flight schedules and needing a place to stay the night. Since it was a single night we decided to "splurge" and spend it in a 5 star hotel. The Grand New Delhi is visually a beautiful hotel -- a massive marble lobby, multiple restaurants, bars, and lots of...
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Dear Guest
Thank you for reviewing your recent stay at The Grand New Delhi, it was a pleasure having you with us.
We very much appreciate your kind feedback on the hotel and are pleased that you felt relaxed during your short stay except for three instances. At this point I wish to assure you that we at The Grand...
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I have traveled to nearly 50 countries and staying in 100s of hotels. Of all of them, The Grand would be one of my two most favorite. The rooms were quiet and comfortable, the food was excellent, and the staff made me feel as if I was the only guest staying there.
The staff assisted me in making arrangements for...
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Dear Mr.Gray,
Thank you very much for having taken the time to leave these wonderful comments on TripAdvisor.
It is always a real pleasure to read that our guests enjoyed the hotel and our services. It is our endeavor all the time to not only meet but also exceed expectations of our guests in the most personalised manner. Your special...
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I have stayed in many 5 star hotels througout India and the standard is high...not so for the grand..i was bitten several times in the bed and it was not mosquitoes.....i slept in the chair!...also as other reviewrs have said the a/c was not working properly.I complained in the morning but the response was" we will do something on your...
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Dear Guest,
Thank you for sharing your experience from your stay at The Grand New Delhi.
At the outset, I am extremely concerned to take a note of your experience at our Hotel. I shall be eager to know some more details pertaining to your stay for us to thoroughly investigate the matter. At this juncture I can assure you...
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My experiece at Grand was exceptional in tems of accommodation, food, service, facilities and the landscaped gardens and the spacious lobby. The place does live up to its name - Grand! Will definitely visit again.
Dear Guest,
It was a real pleasure to welcome you to The Grand New Delhi and we are thrilled that you enjoyed staying with us!
Thank you for these wonderful comments and compliments for our services and product. I am glad to receive the compliments on the grandeur of our hotel & public areas like lobby. The beautifully landscaping has...
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My experience at the Grand has always been great. Though i have never got any work to stay atThe Grand but have visited the hotel for dinner a couple of times. The experience since the first visit at this hotel about 2 years back...when i came here in marriage..now I ensure that any special occasion is to be celebrated only...
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Dear Mr.Goswami,
We are really grateful for these wonderful comments from a regular guest like you! Thank you for posting them on Tripadvisor and for your valued patronage. It is always a great pleasure to welcome you at The Grand New Delhi!
I am glad to take a note of these wonderful comments and special compliments for our restaurant services...
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Amazing hotel .... Exceptional service ... Services are worth being paid for ... Best experience ever ...
Dear Guest
We sincerely thank you for your encouraging words of praise for our hotel and services. Your generous indication of our performance will be a source of inspiration.
We look forward to welcoming you back to the hotel
Sandeep Bhatnagar
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The Grand New Delhi is truly an exceptional hotel with highly personalized service. Hotel has a beautiful landscape like any good resort and is the largest hotel in Delhi (as compared to the other city hotels). Staff is well trained and can answer to all your queries. All credit to front desk and concierge staff especially Rajiv. He is commendable....
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Dear Guest,
Thank you for such an encouraging feedback . It is a pleasure to know that you had an enjoyable stay with us.
We very much appreciate your kind words on the team and especially the concierge. Indeed, we are delighted that you did enjoy our club floor stay experience and liked our services over the other hotels in...
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