Was a guest here for 2 nights / 3 days for a training session arranged by our company.
1) Service: We had booked the conference room, along with meals for around 25 people way in advance. I was the first of our group to reach, and as soon as I introduced myself, I was told that we did not confirm our bookings, hence they could not provide us the conference room facility. I contacted my local office, and they forwarded me the confirmation email from the hotel, which I showed at the reception. I was then told that the person who had confirmed the arrangements was on leave for a day and could not be contacted!! After much arguments (during which most of my team arrived), we were finally told to wait 2 hours so that they could make the arrangements. Not a good first impression!!
2) Room: The room was nice and spacious, with a high ceiling. It overlooked the metro line, and the huge windows would have been more welcome if there had been a better view! The furniture...
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