We spent only 1 night here but we were lucky to get a free upgrade to a deluxe room. Room was very clean, spacious and fournished with taste! Food was good, staff was kind but we didn't found them very friendly as we saw in other hotels, they were too busy maybe. Anyway it has been a short but lovely... More

This hotel is in a superb setting next to a river. The rooms are very good with balconies or patios overlooking the magnificent view. They are well furnished and clean, as are all the public areas. The swimming pool is also lovely. BUT... there seems to be a serious problem of management, with some staffing issues especially in the small... More

A nice hotel on the banks of the Mayawati Ganga.Good room facilities. Very good choice of food at evening meal and breakfast. Reasonable prices in the bar for Lion beer! More

Just perfect in cleanliness, location, meals and customer service. More

We stayed in the resort for 2 nights. Our room overlooked the green lawns, lush jungle and calm river (we stayed in the new block in a deluxe room). The room was large with a small balcony that allowed us enjoy nature at its best. Our bathroom had a bathtub and eco friendly toiletries. While the hotel does cater to... More

Great place to stay, the delux rooms (river facing) are very large, clean, well maintained with good decor. Food is not too great, tried only a al carte...not many options for dinner. However the guys went out of way to prepare particular dish not on the menu.... Overall great value for money. More

There were three of us on our own tour of Sri Lanka. This hotel was selected for us. If we had known that it was 7 kms from Kandy, we would have chosen an in-town hotel since there was nothing to do in this location. The rooms were OK, but we were concerned about mosquitos. The food in the restaurant... More

My review for the hotel isnt great as my friends and I experienced such unpleasant treatment by the front office management team and staff, it was indeed a trip spoiled and I can assure you that it wont be much a difference unless they seriously get some sort of training! Only good aspect about this hotel was the food! nothing... More

Citadale Came down to Kandy for colleagues wedding and decided to spend one night at Citadel. Admits of the high reviews received by our friends it is with immense disappointment that i write this review.  First and foremost the welcome was quiet pleasant, yet there after it was rather poor service which caused us to regret the choice we made... More