The Mermaid is a lovely hotel. The staff are very friendly, ever ready to help.The food is excellent. i went with my son and grandkids and my sons best friend . they all had a wonderful time .and said the same thing. Rooms are very clean the room boy Sam is excelent, We all liked him. I can recomend this... More

I came back from this resort a few days ago, I went here for my honeymoon. When we first got there we found the staff very welcoming and were given a welcome cocktail. As we were on our honeymoon we were given a deluxe room and it was beautiful and spacious. My first worry was that it is a very... More

We were at Mermaid hotel for 10 days 14-24, May. Beach staff was very attentive, rooms - always clean. We enjoyed our staying, food, nature and the ocean. We had HB, but didn't feel any inconvinience bause of that. animation in evenings was different but always musical - sining or national dancing.

Hayes and Jarvis – Good deal, fab communication, and extremely helpful rep, who we booked trips though which were great value for money. Qatar Airways – Flights from Heathrow, to and from Doha were great and staff really pleasant and helpful, Doha to Colombo little more cramped but still good. Partner lost Kindle on first leg as left it in... More

I feel like i'm going to be repeating a lot of what has already been said!! We spent 2 weeks at Hotel Mermaid & Club from 21st April 2012 and had a fantastic time. The hotel itself is excellent for it's star rating and the staff are sooo friendly. Due to the start of the monsoon season when we arrived... More

This is a nice hotel - its just a very resorty. If you like to just spend all your time in a nice hotel then this is the place. The pool is a little small for the size of the hotel but its adequate enough. It is overlooked by the rooms but no big problem. It is by the beach... More

There’s not a lot more than I can add as it’s all been said before. The Mermaid is a wonderful hotel in an idyllic setting, fantastic view of the ocean from our room, good food and great staff . Sorry we didn’t get all the names but Sam our room boy deserves a mention for the lovely flower arrangement he... More

just returned after spending 2 weeks in sri lanka at the hotel mermaid and club, i booked after reading all the posative reviews on trip advisor and we wernt disapointed. 3 star hotel with 5 star service! friendly smiley staff that are always willing to help and food realy good, better than 5 star resorts we have stayed in. yes... More

I spent two weeks in this delightful hotel in May 2012. The staff are very friendly and helpful going to great pains to see guests enjoy their stay. The hotel is just the right size - not too big to be impersonal. It seems underrated at 3-star, more 4-star in my opinion. The food is good and Chef is a... More