An honest review should make note of the negatives as well as the positives: so the rooms really aren't charming, and the menu is rather short. Naturally it's not comparable to the fancy places that cost three times as much. On the other hand I found the staff to be extremely welcoming, friendly, and helpful, and the food I had...
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Dear G A
I would like to express our sincere gratitude to you for taking time to provide feedback on your recent stay at CITILODGE Hotel. The team and I were delighted to have you as our guest.
We are encouraged to hear that your experience with us was hospitable and you really enjoyed the sumptuous meals our restaurant serve....
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I have been part of citilodge family for the past 8 months as a guest. I am working in Lagos as a consultant and I must say this is a very homely place. Staff try by all means to make you get premium service against all odds. Despite power problems in Nigeria, citilodge has generators and invetors that run for...
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Dear Calisto Z
We would like to express our sincere gratitude to you for taking time to review your experience so far on your long stay at our hotel.
Indeed the team and I are encouraged by your very positive comments and more so that you have found comfort among the Citilodge family as it has become your second home....
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I couldn't quite match up the reality of this hotel with the sparkling reviews of Trip Advisor. A shabby establishment with poorly renovated rooms and all the ambience of a prison. The location was the only redeeming feature.
Dear Matthew W
Thank you so much for your comments on our hotel. Obviously there is a disconnect somehow. Only last week we have been receiving very good and positive comments from many first time guests to the hotel like we have had previously. Unfortunately you did not particularise the observed short comings which would have helped us to make...
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Citilodge experience is breathtaking and hospitable. I won't forget da experience in a hurry. The guys are business gurus in this sector. However,they need to improve on the menu. On a scale of ten I would ratye this guys 8. Nice job guys Gotodok.
Dear Gotodok
I would like to express our sincere gratitude to you for taking time to provide feedback on your recent stay at CITILODGE Hotel. The team and I were delighted to have you as our guest and your very positive comments on the hotel.
We are encouraged to hear that your experience with us was breathtaking and so hospitable...
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At citylodge,i xperienced almost the same feeling with home.Its home away from home .I must commend Mr Isdore the general manager who went the extra mile in making sure we were comfortable . Response time to any challenge encountered was swift .The reception at citilodge is warm from the receptionist,kitchen,laundry and bar.Ella is also one staff who will go the...
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Dear Susan I
We would like to thank you so much for taking time to provide feedback on your recent stay at CITILODGE Hotel. Indeed the whole team and I are greatful to your very positive comments which are invaluable in helping us to maintain and more importantly improve our offering to all our valued guests.
Your encouraging observations further...
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The room decor are warm and inviting and cozy The servicemanship is highly commendable. The outdoor ambience is fantastic The pool is really relaxing Ther is the need to improve on the variety of the food menu In summary it is recommended for a family Holiday retreat
Dear Nelson M
We express our sincere and heartfelt gratitude to you for taking time to review our hotel. We are very proud and pleased that you found our service and facilities to be satisfactory and they gave you a beautiful experience at CITILODGE Hotel, certainly your observations make us thrive harder to maintain and equally improve on our offering....
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it is a lovely and very comfortable hotel.i was very impressed with their services.hospitality was simply amazing and will recomend this hotel for anyone who is actually looking for a second home...it is a small but mighty hotel...they say good things come in small packages.thats where CITILODGE comes in.one question for you is..how many hotels do u go to and...
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Dear Pinolive
We would like to express our sincere gratitude to you for taking your time to do a review of our Hotel. Indeed the whole CITILODGE Hotel team takes so much encouragement from your very positive comments on us and we all say we are glad you had a lovely stay.
We will strive to keep on improving on...
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The improved ratings and service delivery of Citilodge Hotel, in my opinion, is the customer centric approach the managemet of the hotel has adopted and implemented. Right from when you approach the customer check-in desk, you can feel the genuine warmth and welcoming smile of the staff.
The food is very good and the rooms were recently renovated to meet...
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Dear Kunle F,
Thank you so much for your review of our hotel. Indeed, the whole CITILODGE Hotel team takes pride and encouragement from your very positive comments on us. We will strive to keep on improving and provide the best of product and service to valued guests like yourself.
We look forward too seeing you back at our hotel...
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I have enjoyed my short stay at the hotel. Isdore the general manager was very helpful in making sure that our stay was pleasant and comfortable. I was traveling with a friend and both of us had a chance to talk and socialize with the general manager and chairman. I'm greatfull for the genuine concern and hospitality displayed from the...
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Dear Serena865
On behalf of The CITILODGE team I would like to thank you so much for your review of our Hotel. The entire team takes huge encouragement from your positive impression of the hotel. It was definitely our pleasure to host you during your stay in Lagos and we are glad we played a part in making your vacation...
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Its a lovely hotel in the Island of lagos,decent staffs, wonderful managment. Clean pool. And a good security system, I like it cos of it quick access to town.the resturant its a class of it's own jazzy music for evening relaxition pool side bar for football match viewing, I'll recomend for anyone going to lagos island.
Thank you so much qkay for taking time to review our hotel. We fully appreciate your very positive comments on the hotel. We are committed to providing the best in terms of standards. We look forward to receiving you again at CITILODGE Hotel and be assured of our attention at all times.
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