Arrived here after the long haul up the mountain pass and was full of expectation when we saw the gardens lit up and the position of the hotel. The room whilst large was in a poor state of repair, in the bathroom a glass light fitting was hanging off the wall (which I took down because of its precarious position)... More

The hotel is located in munnar town, with convenience of various options of shopping and access to vaiouus restaurants in town. Hotel is well maintained, has neat and well manicured lawns. Rooms are neatly maintained ,service is good and prompt... Facilities of hotel are limited apart from basic services.Kids play area should have more options.Indoor games include carroms and table... More

during my annual winer vacation i had been to munnar and stayed in eastend munnar. i booked through onlie. there was photo of the room type displayed while booking. but when i check in i got a room with less facilitis and size. food was horrible and too costly, will match to 5* hotel rates. exterios and garden was good.... More

Hotel is close to market with decent accommodation. spacious rooms and clean toilets. Small garden with kids play area. Food is a big letdown. Breakfast was horrible. But plenty options outside for food.

Very British hotel, with nice rooms with balconies and a lovely restaurant - plus a large thriving garden out front where you can enjoy afternoon tea or your morning coffee. Near dam, tea plantations, and elephant camp, as well as ayurvedic spa.

I happened to stay in this hotel along with my family last April. It's a very old hotel with all the basic amenities at disposal. The main attraction is the garden situation within the hotel. Kids had a great time throughout the evening and day. Since it's situated in the middle of the city, access to the market and nearby... More

Good location, has nice little garden. Can walk to the town. Quiet and peacful. Rooms are large. Service is good but need little more training. Mean well but do not know how to conduct themselves properly. Will stay again.

I should admit i was very skeptical after reading all those bad reviews from other reviewers so i had little expectations but the hotel surprised me Big garden welcomes you, green with lots of flowers and swings for the kids. A tree house nice and peaceful Cottages were big with veranda and facing garden. The check in was easy and... More

This hotel is nicely situated in the middle of town, but it could use some updating. We arrived at the hotel and the staff seemed uncertain what to do with our luggage (very strange for a hotel). Then we were amazed that the room had towels that were completely destroyed from use--they were frayed and nearly half the normal size... More