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All 64 Munnar hotels »

Blackberry Hills Retreat & Spa

3.0 of 5
Bison Valley Road, Pothamedu, Munnar 685612, India
Hotel amenities
Ranked #6 of 64 hotels in Munnar
4.0 of 5 stars 187 Reviews
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187 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • Tea plantations(10)
  • Only negative(4)
  • Room service(4)
  • HOT WATER(4)
  • Little bit(3)
  • Candle light dinner(3)
Traveller rating
    82
    73
    16
    12
    4
Only show reviews for Family (45) | Couples (128) | Business (3)
Date Rating
ian528789
Bury, United Kingdom
Contributor
14 reviews
5 helpful votes
3 of 5 stars Reviewed 21 February 2012 NEW
1
person found this review helpful

We had a warm welcome and we were given lots of information about the spa and hotel. The hotel is in a beautiful setting on a very steep slope. Our room, a garden suite, was very spacious and had a balcony with a stunning view it was quite breathtaking! However the decor and furnishings of the room were not a... More

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shaz_on
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 14 February 2012

2 days after back from a long road trip, my friend insisted me to visit Munnar with family.. he was newly wed and was on honeymoon spirits..I was not willing for it at that situation, but later on i agreed for a 1 Night nd 2 Days trip.. We got our rooms booked in blackberry hills.. As we arrived the... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review
16 February 2012

Thank you Sir, for your sweet review and generous remarks. Positive comments like yours would definitely help to motivate our team. I am sorry that you missed our strawberry field. During your visit perhaps it was not harvesting time but you could have visited the fields which is located in the middle of the estate. Hope during your next visit... More

suchy12345
dubai
Senior Reviewer
8 reviews
8 helpful votes
3 of 5 stars Reviewed 12 February 2012

I stayed here to celebrate my first aniversary in munnar and i have found the hotel really good, except the fact that there is problem with hot water in the room. Even the towels in the washroom were stinking and not clean. Good for couples. More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review
14 February 2012

Sir, Thank you very much for your fine words about Blackberry Hills. Application of heavy dose of chemical whiteners will improve colour of towels and linen. But Sir, our policy is to replace them after a cycle of conventional washing instead. Still it is very serious that our valuable guest felt it ‘stinking’ and hence I have already instructed to... More

GastroCochin
Cochin
1 review
5 of 5 stars Reviewed 11 February 2012

My wife and I stayed at this resort this week. We booked the honeymoon-themed "Megha-malika", a cozy rustic cottage located on a steep hillside. The location is easily the best, from the standpoint of scenic views, and being away from the dust and noise of Munnar town. The cottage faces a massive valley, with magnificent views that stretch miles, with... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review
14 February 2012

Sir, Your vivid and accurate review is very useful both to Team Blackberry and to the readers of Trip Advisor. ‘Saga of Blackberry Hills’ is being reprinted with more informative articles and rare photographs. The new edition is being edited by none other than the famous writer/orator Mr. K.M.Narendran and I can assure you Sir that the same will be... More

Jifin A
Bangalore, India
1 review
4 of 5 stars Reviewed 23 January 2012

The long search for our honeymoon trip was finalized, of course after several hours of Trip advisor visits. We were not very sure about Blackberry Hills because there were several negative reviews so we decided to staythere only one night. The drive to Munnar was not very pleasant because the fast ascent perhaps made her dizzy. We were offered a... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review
14 February 2012

Sir, Thank you very much for your poetic account of ‘Exploration Blackberry Hills’! You know how excited the Team Blackberry is! Guests like you keep the spirit of our team high. Please do come again. Blackberry is adding several adventure activities and ‘safaris’ shortly for youngsters like you. More

ariley2000
Warwickshire, U.K
Contributor
11 reviews
7 helpful votes
3 of 5 stars Reviewed 20 January 2012

Firstly the good: the location is perfect with the most stunning views. We stayed in a deluxe rm which was more like a suite with kitchen area, lounge & bedroom both lounge & bedroom had picture windows making the mist of the gorgeous views. The lounge had a balcony which was the perfect place to enjoy the view & peace... More

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teamblackberry, Guest Relations Manager at Blackberry Hills Retreat & Spa, responded to this review
23 January 2012

Sir, You as a senior contributor of Tripadvisor have observed several aspects of Blackberry Hills which needs to be addressed. Thank you very much for your kind review. Hot water is available 24 hours but the circulating motor is kept off during 11 to 14 hours when normally guests will either be away or is just to be checked in.... More

Shantanu G
Bangalore, India
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 16 January 2012

Hi Friends, I booked Cottage in Blackberry Hills Resort, Munnar after going through numerous reviews online including tripadvisor. Since this was my honeymoon trip, i don't want to take any chances. We arrived at blackberry, the staff was polite and helpful. Our room had wonderful view of tea garden valley from mountain top. Rooms and bathroom were clean. It rained... More

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Anusha N
South Africa
Senior Reviewer
7 reviews
1 of 5 stars Reviewed 15 January 2012

Blackberry has excellent views of the mountains, but it stops there! No facilities for the disabled, very steep walk ways. The rooms are disastrous! Terrible! Spa is ok, massages are ok, overrated but simply just ok. We have been to better massages at more reasonable prices elsewhere in the world. It needs water and soap and loads of maintenance, a... More

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teamblackberry, Director of Sales at Blackberry Hills Retreat & Spa, responded to this review
16 January 2012

Madam, I am terribly sorry that your holiday became miserable. I remember that you were visibly disturbed on arrival and hence I personally instructed the Resort Manager to do whatever possible to convert your stay a pleasant one. I regret to note that all our efforts were futile. You have termed our rooms to be ‘disastrous and terrible’ but more... More

tholmes
New York City, New York
Senior Contributor
30 reviews
52 helpful votes
3 of 5 stars Reviewed 14 January 2012

Blackberry Hills has incredible views of beautiful Munnar. It's built on a steep hillside, so of course it wouldn't work for those with mobility issues, but if you don't mind a short, steep walk, no problem. The grounds are well maintained, and we enjoyed the spa services one evening. The massages were really good, and the spa staff were very... More

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teamblackberry, Director of Sales at Blackberry Hills Retreat & Spa, responded to this review
15 January 2012

Thank you very much for taking so much time to write a review about Blackberry Hills Retreat & spa. Your comments are taken with due respect and you are helping us to improve. Firstly, may I apologize on behalf of our Sales Team for selling a person of your class, a room meant for budget travelers? They should have offered... More

Ellen R
London, United Kingdom
Reviewer
5 reviews
4 of 5 stars Reviewed 14 January 2012

The hotel is in a beautiful setting, with tiny paths leading to the rooms - very nicely done to fit the location. Fantastic views of misty mountains and the valley below filled with clouds in the mornings. Otherwise, rooms are quite modest and perhaps slightly overpriced - but we were also there in the peak season. Mr Sharma at the... More

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Blackberry Hills Retreat & Spa Also Known As

  • Blackberry Hills Mountain Ecolodges Munnar
Address: Bison Valley Road, Pothamedu, Munnar 685612, India

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