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Sheraton Jiuzhaigou Resort, Jiuzhaigou County

All 87 Jiuzhaigou County hotels »
All 87 Jiuzhaigou County hotels

Sheraton Jiuzhaigou Resort

5.0 of 5
Jiuzhaigou Scenic Spot, Aba Zhou, Jiuzhaigou County 623402, China
Hotel amenities
Sheraton Jiuzhaigou Resort
143 traveller photos
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Ranked #2 of 87 hotels in Jiuzhaigou County
4.0 of 5 stars 421 Reviews
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421 reviews from our community

Traveller rating
    101
    221
    70
    21
    8
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Families
56
 
Couples
75
 
Solo
20
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Toronto, Canada
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“It's really the only choice”
3 of 5 stars Reviewed 19 June 2013 NEW

This is definitely the only choice you have if you are looking for a western brand close to the park. The Sheraton is about a 15 minute walk from the park entrance or a 10RMB/2 minute cab ride. The two other international brands (Intercontinental and Holiday Inn) are quite far and would require a long cab ride to get to... More

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Adelaide, Australia
Top Contributor
113 reviews 113 reviews
100 hotel reviews
Reviews in 93 cities Reviews in 93 cities
83 helpful votes 83 helpful votes
“Great Stay”
5 of 5 stars Reviewed 14 June 2013 NEW

We stayed here for 3 nights in June. Great hotel and excellent service. The 6th floor twin bed room we stayed in was plenty big enough. Beds are very comfortable. Lots of hot water. The rate we booked included breakfast, and we were spoilt for choice. Lots of western and Chinese selection. No complaints

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SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
16 June 2013

Dear guest,thank you very much for your precious comment and feedback.We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day. We are looking forward to serve you... More

Squamish, BC
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Beautiful hotel, Excellent service”
5 of 5 stars Reviewed 26 May 2013

We had a great stay at the Sheraton. The hotel is only a 10 minute walk from the entrance to the park. Many shops and places to eat in the area. It was a treat to stay in this beautiful hotel. Our room included an amazing breakfast buffet daily. The buffet offered an array of western and Asian items. We... More

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See 2 more reviews by AndieSquamish_BC for Jiuzhaigou County
SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
31 May 2013

Dear guest, thank you for choosing Sheraton Jiuzhaigou Resort for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day. We are looking forward... More

Shanghai, China
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Good value during low season”
4 of 5 stars Reviewed 25 May 2013

Flash sales pricing at USD100/night via third party reseller, which represent a good value. Stayed mid March2013. Pros : 1. great value 2. near to park (CNY10 taxi ride away, ample taxis waiting at entrance gate) 3. nice breakfast buffet 4. great bed, but sleepless due to too much heating Cons : 1. option for cool air via airconditioning not... More

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SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
31 May 2013

Dear guest,thank you for choosing Sheraton Jiuzhaigou Resort for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day.We are looking forward to serve... More

singapore
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Comfort rest place after a long day in the park”
4 of 5 stars Reviewed 22 May 2013

The hotel was pretty well-kept and grand looking from the entrance. The reception was well manned, friendly staffs who answered all my questions on the park itself. The room was clean, spacious and decorated just like a Sheraton would be. The bed was soft and was a blessing after a long day in the park. The dinner buffet spread was... More

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SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
24 May 2013

Dear guest,thank you very much for your precious comment and feedback.We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day. We are looking forward to serve you... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Things around the hotel”
4 of 5 stars Reviewed 7 May 2013

I agree with the other reviews of this hotel, so I don't have much to add. The service was ok and there is at least one person that spoke English when we were there. Rather than walking to the park entrance, we took a taxi - the flat rate is RMB10. The taxis park not far from the front of... More

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SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
11 May 2013

Dear guest,thank you for choosing Sheraton Jiuzhaigou Resort for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day. We are looking forward to... More

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Conveniently Located”
3 of 5 stars Reviewed 2 May 2013

The biggest asset of this hotel is its location and within walking distance to the Jiuzhaigou National Park entrance. Though not ran like a true 5 stars or at Sheraton standard, it is still the most well run hotel along the Jiuzhaigou streak. Rooms and Facilities are clean and well-kept. Staff are pretty efficient. Overall, it is a good, comfortable... More

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SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
6 May 2013

Dear guest, thank you for choosing Sheraton Jiuzhaigou Resort for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day.We are looking forward to... More

san carlos,
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Close to park and nice”
4 of 5 stars Reviewed 29 April 2013

The location is great for the park - it is within walking distance. They included breakfast with our rooms and it was okay food with a nice variety. Everything was clean - which is a plus Hotel rooms weren't spacious, but very efficient. My only reluctance in really really recommending this hotel, they turned they air conditioning off because they... More

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SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
1 May 2013

Dear guest, thank you for choosing Sheraton Jiuzhaigou Resort for your recent stay.We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day. More

Redmond, WA
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
“Best choice for JiuZhaiGou”
5 of 5 stars Reviewed 28 April 2013

There are only two 5 star hotels in the JiuZhaiGou area, the Sheraton and the InterContinental. We stayed at each hotel for two nights on our recent visit to JiuZhaiGou, and the Sheraton was hands down the better choice. I would not give it 5 stars if the hotel is in a major city, but consider this hotel is in... More

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SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
1 May 2013

Dear guest, thank you for choosing Sheraton Jiuzhaigou Resort for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I believe that you enjoyed beautiful sceneries in Jiuzhaigou and wish you an enjoyable day. More

San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best of the Worst?”
3 of 5 stars Reviewed 28 April 2013 via mobile

We stayed at the Sheraton Jiuzhaigou in April. After promising a suite with views in prior emails, we were given a suite on the second floor looking directly into another part of the building. It was annoying that we had to come back downstairs and protest -- but we did get moved to the top floor where there was something... More

Was this review helpful? Yes 1
SheratonJZG, Public Relations Manager at Sheraton Jiuzhaigou Resort, responded to this review
1 May 2013

Dear guest，thank you very much for your precious comment and feedback. Our Hotel Management is very attentive about it. On behalf of Hotel Management, we sincerely apologize for the inconvenience caused.Our property has opened for years, for sure some decor looked not fashion or luxury comparing to city hotels. However, our property has processed renovation part by part. For service... More

 
 
Sheraton Jiuzhaigou Resort
Sheraton Jiuzhaigou Resort
4.0 of 5 stars 421 reviews
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Additional Information about Sheraton Jiuzhaigou Resort

Also Known As:
Sheraton Jiuzhaigou Hotel Jiuzhaigou County
Sheraton Jiuzhaigou Hotel
Sheraton Jiuzhaigou
Jiuzhaigou County Sheraton
Address: Jiuzhaigou Scenic Spot, Aba Zhou, Jiuzhaigou County 623402, China
Region: China > Sichuan > Jiuzhaigou County
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 87 hotels in Jiuzhaigou County
Price range (per night): ₹7,907 - ₹25,947
Hotel Class:5 star (5*)
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Sheraton Jiuzhaigou Resort
Jiuzhaigou Scenic Spot, Aba Zhou
Jiuzhaigou County 623402
China
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