This hotel has an outstanding staff. They do a wonderful job of making sure that the guest feel welcome and appreciated. It's located about a mile from an awesome shopping center and great food. Convenient to all highways ands less then 20 minutes from the airport. The rooms are nice on comfy. I wish there were more outlets around the... More

This hotel is easily accessible to interstate highways yet provides the feeling that you're in a quiet get-away. The staff are very friendly and helpful. The restaurant has a more interesting menu than you find in many business-type hotels. Room was spacious and the bathroom had terrific lighting; unlike so many hotels today. This is a good value hotel.

As a "high maintenance" traveler, friendliness, cleanliness, comfort and safety are very important for me. This is my third time staying at this hotel and I've already booked my next stay for June. The staff is very friendly and I was impressed they remembered me when I checked in. They have a shuttle service that will pick you up from... More

Friendly staff, clean rooms. Not sure how old hotel is but it looked and felt fairly new. Didn't have the usual perks Hilton Honors guests often see such as bottled waters on check in and breakfast in restaurant. Rooms were spacious but lacked electrical outlets. For example, my coffee maker was not plugged in and I could not reach the... More

We have stayed multiple times at this hotel and have always been very satisfied. We elect to stay at this particular hotel whenever we have an early a.m. flight from the Birmingham airport. It is about 15 minutes from the airport and they have a complimentary shuttle bus service which will get you to/from the airport and also take you... More

This was my second stay at this particular Hilton. The staff is always pleasant, rooms are clean and good amenities. I really like the surrounding area as well. Our toilet flusher broke in the first morning we arrived, so we called the front desk and upon our return (meetings) all was fixed. Easy check in and out. Downside: slow service... More

The hotel was almost fully occupied on the night of our stay. It was like sleeping in an over-crowded dormitory. I was up all night due to the noise, slamming doors, voices, etc. I used headphones, but the walls were just so thin! The other guests could have been more considerate, but they were not being unruly. This hotel lacks... More

I have stayed at hundreds of Hilton properties as a Gold member but the customer service at this location is horrible. No breakfast coupons for Gold or Diamond members. You have to have their continental breakfast in the lounge. Every other Hilton I have been to at least gave you coupons and If you wanted a full breakfast you could... More

Wow! What can I say about a staff that really cares about their clients and even knows their name when the return for a stay. I love staying here. Recently, I had a family emergency and came to stay for a couple of really hard days. It was great to stay in a hotel, on the executive level, where I... More