We booked this hotel for a weekend getaway with our kids. Number one on the list was the swimming pool. When we arrived, the water was cold. I had called ahead of time and was told the pool was heated and warm. We were very disappointed to say the least after driving 4 hours. It seemed like the hotel was... More

Had a problem with my reservation at a different property. The front desk took care of it and followed up to let me know it was done. More

I really enjoyed staying here, it was only for one night, but that was enough to see that it was a nice hotel. I was expecting your average stay at any hotel, but was quite surprised once we checked in. The inside of this place is amazing. There is a large koi pond woven throughout part of the lobby. There... More

great hotel with Ruth's Chris in house - too expensive for "normal" dining but great for special events. Managers reception and breakfast was very good. WiFi a problem in that web site said $1 a day but logging on said $10 and even though we were Hilton Honors we were not the right level so we skipped it and probably... More

We went with our daughter to see some colleges in Alabama and we were expecting a very average hotel stay. We were pleasantly surprised by our stay at this Embassy Suites! We ended up with two bedrooms and bathrooms, which was very nice when you're traveling with a teenage girl, and the service was great. The location is close to... More

This property is typical embassy suites, the rooms have been updated and are ok. The towels need to be replaced they are dingy white. The front desk was not as friendly as I have experienced. My mini frig didnt worked upon arrival and it was replaced. My room was not ready and I was sent to a room that required... More

We were really surprised at the staff melt down we witnessed during a recent stay. This property was picked because we wanted the space and amenities that are typically provided by the Embassy Suites brand. The stay was more like a visit to a hurricane shelter. We could not take advantage of the free bar or breakfast due to the... More

Older with dank smell. Guest towels felt like bath step out rug with whiteness turned gray. Full hotel with extended families there celebrating holiday. Not a chance all were last minute arrivals yet service staff in bar and breakfast acted as if that was the case. Out of coffee, milk and cups by 830am with one cook and one bussing... More

Compared to most other PF hotels, this is a notch above. Very nice lobby with waterfall etc - complimentary wine and beer happy hour - 2 room suites , each with own TV. Mini Fridge. Pet fee is 30 so you pay for what you get. State taxes are also high - so this was more expensive than our usual... More