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Hilton Garden Inn Birmingham / Lakeshore Drive

3.0 of 5
520 Wildwood Circle Drive North, Birmingham, AL 35209
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Hilton Garden Inn Birmingham / Lakeshore Drive
Ranked #9 of 81 hotels in Birmingham
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45 reviews from our community

    Trip type
Traveller rating
    25
    12
    3
    2
    3
Date Rating
Indianapolis, United States
1 review
5 of 5 stars Reviewed 12 May 2013

Very accommodating staff. They went out of their way to make a special dinner for my wife and I. Friendly, helpful and seemed to always go out of their way to please. When we returned to the hotel after a cold soaking rain they had the fireplace going and the heat turned on in the lobby.

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Review collected in partnership with Hilton Garden Inn

Matthew D, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
21 May 2013

Mr. Mark E, It was a pleasure serving you during your stay with us. I’ll be sure to tell Chef Trae how much you enjoyed his Cinco de Mayo dinner. I hope you had a blast at Talladega and hope to see you again this fall! Regards, Matthew Manager More

1 review
4 of 5 stars Reviewed 7 May 2013 via mobile

I choose this hotel because it was in the middle of everywhere I wanted to be without being to far out. I wanted to be center of Hoover without being too far from downtown birmingham. This hotel has restaurants & fast food places within walking distance, but offers breakfast & dinner. The gym is okay just free weights & a... More

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Matthew D, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
13 May 2013

Dear Ashley G, Thank you for your excellent response! I’m glad to see you were able to enjoy all the amenities we have to offer. Our Housekeeping team was very pleased when they saw your response. They take great pride in making sure each guest is 100% satisfied with the cleanliness of their room. I hope next time you’re in... More

Atlanta, Georgia
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 April 2013

We usually stay elsewhere in Birmingham but decided to try a different area. Unfortunately we were not made aware that they were updating and rooms were not complete. Upon arriving to our room it appeared rather empty because there was king size bed, desk and desk chair. The chairs and ottomans had not arrived. Would have been nice to be... More

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See 2 more reviews by Pam J for Birmingham
MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
3 May 2013

Dear Pam J, Thank you so much for taking the time to give your feedback. It really benefits us to see where our staff and property can improve. I completely understand how frustrating it is to stay in a hotel that’s under construction. Whether it’s the pool being out of order or not having a lobby to relax and unwind... More

georgia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 15 April 2013

The hotel is a little difficult to find since it sits at the top of a hill and the direction sign is small and very close to the turn. The rooms are very clean and quiet. Parking was an issue as the hotel began to fill up since the lot is rather small. The location is ideal for getting into... More

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See 3 more reviews by travelingmomGeorgia for Birmingham
MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
17 April 2013

Dear TravelingmomGeorgia, Thank you for your response, I’ve noticed that a lot of our guest stays here due to the location. I know that it makes a trip (business or pleasure) much more enjoyable. I hope the parking issue doesn’t stop you from you staying with us in the future. We love having you here!! Regards, Matthew Hotel Manager More

Henderson, Nevada, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 April 2013

delighted with everything at this property, I have no complaint.Very hotel really exceptional. Would like free breakfast as some offer but otherwise warm pool would stay again. The staff are very engaging, place is warm and immaculate and quiet for restful sleep.

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MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
17 April 2013

Dear Jerry H, It was a pleasure to accurately accommodate you during your visit to Birmingham. I will make sure to speak with each department and let them know what a great job they’re doing. Once again, it was pleasure to have to stay with us and I hope you will stay with us the next time you’re in Birmingham!... More

Oviedo, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 April 2013 via mobile

We moved here from a hotel down the road. The service here has been excellent. Very clean. Recently remodeled. The breakfast they served was excellent. made-to-order omelets, eggs, with sausage, bacon, biscuits and gravy. Tony serviced the bar on the evenings. They also had a nice dinner menu. We will stay here often over the next four years. Extremely convenient... More

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MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
8 April 2013

Dear PamelaBelle, It’s great to hear about your stay with us, even though our renovations have just been completed our staff for many years has taken great pride in their service. I’m pleased to hear that you have chosen our hotel as your accommodations while you visit Samford. I’ll be sure to let Toney know to expect you at our... More

1 review
5 of 5 stars Reviewed 6 April 2013

We travel to Birmingham annually for medical reasons. We heave been staying at this hotel since it was new. This facility has been maintained beautifully. The rooms have always been clean. This hotel is centrally located for us, being close to UAB and shopping and dining. We usually stay anywhere from 1 to 3 days depending on circumstances, and have... More

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Review collected in partnership with Hilton Garden Inn

MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
8 April 2013

Dear Sir or Madam, It’s my pleasure to be a part of a team that can accommodate every single guest that walks through our door. I always hear from guest that our location was vital to their stay but we strive to make sure that’s not the only reason you’re here; whether it’s our mouth watering Mobley burger from the... More

Spartanburg, South Carolina
1 review
5 of 5 stars Reviewed 1 April 2013

It was all-around great service with friendly employees! Restaurant was awesome with a variety of delicious foods for all family members. Rooms looked great! Loved the lobby area and color scheme, very relaxing and welcoming. Thank you all for such a pleasurable stay!

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MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
2 April 2013

Dear DH F, I’m thrilled to hear you enjoyed your stay. My entire team has worked so hard during our renovations to give each guest an exceptional experience during their stay. I will be sure to let my entire team know how much you enjoyed your stay and they will be honored to hear that their work did not go... More

mobile
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013

This was the cleanest hotel we've stayed in! The Lobby was really nice and we loved the decor. The dining area was super as well! The rooms were awesome and the furnishings were extreemly comfortable. Its was so fresh smelling and clean! It was very comfortable for the whole family and I WILL stay in this one again!!

Was this review helpful? Yes 1
MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
21 March 2013

Dear LoriCole, Thank you so much for your response! I’m glad to know you enjoyed your stay with us. My Housekeeping team will be happy to hear what a great job they’ve done keeping our hotel clean. They take great pride in our hotel as if they were cleaning their own home. I can’t wait for you to visit us... More

Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 March 2013 via mobile

Very nice place to stay. Clean rooms. Excellent service. Every employee will speak to you and ask if there's anything they can do for you. Great breakfast. Eggs to order. Wait staff will make sure your coffee cup stays full. Hotel lost points with me when one morning I observed a waste receptacle outside the lobby entrance that was overflowing... More

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MatthewDayeManager, Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review
21 March 2013

Dear thegr8waldopepper, I couldn’t agree more, perception is everything!! I’m extremely sorry that the trash was not removed before you left. I know you said we lost points but I hope this incident doesn’t convince you to never stay with us again. I love responses like yours because it shows me what areas at my hotel I can improve on.... More

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Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Address: 520 Wildwood Circle Drive North, Birmingham, AL 35209
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Birmingham
#13 Business Hotels in Birmingham
Price range (per night): INR6,083 - 8,930
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command® video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Great American Grill® Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 
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Hilton Garden Inn Birmingham / Lakeshore Drive
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