We spent three days in the hotel as part of a driving tour of Alabama. We were happy with the hotel which, whilst a little more basic than the other hotels we stayed in, was neverthless comfortable and good value for money. The room was a bit dated but equippped with a small kitchen area and a reasonable bathroom. The...
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I've traveled a lot, but BWP is best fit for the travelers like me. They have friendly staff, one can easily check in. Rooms are designed well; a big plus for large families, like mine. I remembered that the breakfast was pleasant and they served it really very well. All of the above, WIFI connectivity is great here in BWP....
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We were in town for a BCRFA benefit and made reservations at Best Western Plus Carlton Suites for the weekend. We were not familiar with the hotel and had the normal level of worry when staying somewhere you have only seen on the Internet. I called before confirming our reservation and was pleasantly surprised at how personable and helpful the...
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Other hotels should take lessons from this one! We felt like guests... We have been traveling since the end of March and this hotel is the best one so far. Check-in was very smooth. The gal at the front desk was very welcoming and friendly. We stayed for 4 days, and everyone that we interacted with at the front desk...
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Rita P, thank you for your rave review of our hotel and staff!!! We take great honor in providing all of our guests with a clean, comfortable, and enjoyable place to reside while traveling. Thank you for taking time out of your day to review us on TripAdvisor. Please recommend us to all your friends and family when they come...
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I am writing this during my last night of a three week business stay . I wish I had stayed here about six months later, because by that time they likely would have been done with the extensive renovation that is currently underway. My room had not yet been renovated/updated, but was by no means bad. It was showing a...
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Thank you Nimes011 for taking the time to review us on TripAdvisor. As you said in your review, we are undergoing renovations in all of our rooms. From knocking down the pop-corn ceiling, to tearing off the wall paper and adding fresh paint, to replacing the art-work, to adding new furniture. We are making ever effort to keep our property...
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The room we stayed in was very clean and comfortable. Never heard any noise from outside which is rare in a hotel. All of the staff was very friendly & accommodating. The hot breakfast bar was very good. There was no shortage of restaurants and shopping facilities in the area. I just can’t say enough good things about my experience...
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Knoxville, we were glad to have you stay with us here at Best Western PLUS! There is truly no shortage of restaurants and shopping facilities in the area. As a staff, it is our goal to make sure we deliver superior customer care. From the front desk, to housekeeping, to the breakfast attendant, to the rest of our employees, we...
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Check out the wonderful indoor pool at this all-suite hotel. The pool area is wonderful with nice tables and chairs and a clean and warm pool. Very nice!
The owner and staff are extremely helpful and go out of their way for guests. A family member stopped by with snacks and we needed disposable plates and forks. I asked if...
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Thanks Alice and Bob for such a wonderful review of our hotel!! We appreciate you taking the time to review us to the Tripadvisor nation. To all of our travelers, we would love to invite you to swim with the dolphins in our indoor pool. Rain or shine you can have a grand time!!! Remember that our Full Hot Buffet...
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I travel a lot for work and I always stay here when I am in Birmingham. The hotel, right off of I-65, is just a few minutes from downtown Birmingham. The price is about half of some hotels in downtown and includes free parking and free hot breakfast. Rony and the rest of the staff are extremely friendly and know...
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Reviewed 5 October 2011
Dear Kristen D, thank you so much for taking the time to review us on TripAdvisor. We are always glad to have any of our customers return!! We strive to take special care of each and every one of our guests.
As Kristen said in her review, we are currently updating all of our rooms with new paint, art work,...
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Hotel was very clean; very safe; monitoring system at the desk allowed staff to monitor parking lot as well as all corridors. The breakfast buffet was great; tasty food - bacon was very good and my husband even praised the grits. I was impressed with the manager's reception (held on weekday evenings M-T)...nice hor's doeurves, free drinks (and there seemed...
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It wouldn't be a real Breakfast Buffet in Alabama if we didn't serve GRITS!! We are glad that you enjoyed our Free Hot Breakfast Buffet as well as our Free Managers Reception!! Both breakfast and the managers are included in the price that you pay for a room. We take great pride in providing our guests with a safe, comfortable,...
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We felt very safe at this hotel and did not worry about the car or trailer in the hotel parking lot. The children enjoyed the indoor pool. Elevators were a nice touch as were the loading valet dollies left for guests. The rooms were nice, clean and large. Extensive breakfast was well made, biscuits & gravy were excellent. Bacon was...
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Travis B, Thanks for choosing to stay with us while in Birmingham, we value your business. We also appreciate you taking the time to review us on TripAdvisor. The safety of all of our guests is our upmost concern, and we are glad that you felt very safe while you were here at Best Western Carlton Suites. Many of our...
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107 Reviews
71 Reviews
