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All 281 Sao Paulo hotels

Hotel Novotel Sao Paulo Jaragua Convention

4.0 of 5
Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
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Hotel Novotel Sao Paulo Jaragua Convention
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83%
Ranked #14 of 281 hotels in Sao Paulo
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326 reviews from our community

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Date Rating
Izmir, Turkey
1 review
3 of 5 stars Reviewed 28 May 2013

The staff was very friendly from the entrance to the top but the the room wasn't very well accomplished with poor quality of furniture.Don't need to ask for high floors for better view of the city as nothing is seen through the windows because of the metal shields.

Review collected in partnership with Accorhotels.com

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Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
29 May 2013

Dear Guest, Thank you for taking your time to write about Novotel Jaraguá. It is very nice to hear that our employees are friendly. Service is our main purpose. Our building was constructed many years ago to be an newspaper factory, and after a few years the top of the building became an hotel. As being a historical building we... More

High Wycombe
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 21 May 2013

The staff are very friendly and professional.If you don't speak Portuguese there is normally someone who speaks reasonable English at the desk, but in the restauarant communication is by pointing only! Food is good but very expensive. DON'T get tempted by the minibar! The worst thing about this hotel is that the floors are filthy! My first stay was in... More

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Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
22 May 2013

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Jaraguá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More

Souzas, SP, Brazil
Top Contributor
183 reviews 183 reviews
140 hotel reviews
Reviews in 134 cities Reviews in 134 cities
547 helpful votes 547 helpful votes
4 of 5 stars Reviewed 9 May 2013

For nearly two decades from its inauguration in 1954, the Jaraguá was considered São Paulo´s best hotel. The building formerly housed the country´s leading newspaper “O Estado de S. Paulo.” The hotel became run down & changed hands several times until it was taken over by Accor & labeled Novotel. We spent a weekend in São Paulo visiting museums &... More

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Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
10 May 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Jaraguá. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Cordially, More

Bellinzona, Switzerland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 April 2013 via mobile

Located near República square, the novotel is a pretty old hotel compared to other novotel in the world. (Room could be modernized) Everybody speaks English Free wifi in the rooms Average hotel, nice location within walking distance from avenida paulista and plaza república

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Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
12 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Jaraguá. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope... More

Belgium
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 31 March 2013

the hotel has a central location, near subway (10 min walk from Republica), quit a safe neighboorhood. the room is clean but basic, we paid about 100 eur what's cheap for Sao Paulo. only check in counter was to busy every time we needed them. staff is friendly and helpfull. breakfast offers more than enough choise.

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See 4 more reviews by Depelim for Sao Paulo
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
1 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Jaraguá. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Cordially, More

Brescia, Italy
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 March 2013

Hotel is quite nice, too bad the surroundings are not really pleasant and to go anywhere it's necessary to take a taxi (which, given the status of constant traffic jam of Sao Paulo, is a major nuisance). The hotel does contain everything you would expect (except maybe for a pool).

Review collected in partnership with Accorhotels.com

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Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
1 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Jaraguá. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Cordially, More

Mumbai
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 16 March 2013

Unfortunately I got off the wrong foot with the hotel. Being a loyal Accor Group member I expected an early check (8.30 am) especially since at the previous Accor hotel I had such a late check in. It took a bit of arguing because the hotel wanted to charge me for half a day. It just reflected poorly on the... More

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Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
19 March 2013

Dear Danny. We very much appreciate your comments regarding your stay at the Novotel Jaraguá. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please, could you send me an email (h6224-gm1@accor.com.br) so I... More

Auckland Region, New Zealand
Top Contributor
81 reviews 81 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 March 2013

This hotel is a good alternative if you want to be close to the centre of eveything but don't want to spend a fortune. The service is fantastic. Great staff who really try to make everything happen for you. Very polite and very helpful. Only one or two people at the front desk speak English but you are transferred to... More

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See 7 more reviews by KatePnz for Sao Paulo
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
19 March 2013

Dear Kate, We very much appreciate your comments regarding your stay at the Novotel Jaraguá. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope... More

Saint Cloud, Florida
Top Contributor
65 reviews 65 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 15 March 2013

I think how much you'll like this hotel will depend on your needs. If you need to be in the center of Sao Paulo and get a rate of less than $150 then it's a decent option. Service was very good throughout the hotel, very helpful and enough English to ensure you get what you need. My two biggest complaints... More

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See 4 more reviews by BritBoyInFL for Sao Paulo
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
19 March 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Jaraguá. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About your points, first I would like to say that... More

brussels
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 22 February 2013

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Review collected in partnership with Accorhotels.com

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Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review
19 March 2013

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Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Hotel Novotel Sao Paulo Jaragua
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil
Address: Rua Martins Fontes, 71 - Centro, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotels in Sao Paulo
#11 Luxury Hotels in Sao Paulo
#14 Best Value Hotels in Sao Paulo
#17 Business Hotels in Sao Paulo
Price range (per night): ₹5,071 - ₹11,526
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 
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