Stayed there in October to watch eric clapton's concert,it was great the breakfast on the rooftop and the clun suite with an awesome view of the bridge and the WTC buildings.
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- Sao Paulo Grand Hyatt
- Hyatt Sao Paulo
- Sao Paulo Hyatt

Travellers' Choice 2012 Winner
Top 25 | Luxury | Trendiest | Best Service
Stayed there in October to watch eric clapton's concert,it was great the breakfast on the rooftop and the clun suite with an awesome view of the bridge and the WTC buildings.
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Dear Guest,
Thank you for your review and for the positive comments about the Grand Club. All rooms in this category are located on the four upper floors of the building and have privileged city views. Additionally Grand Club guests have unlimited wi-fi Internet and access to the Grand Club lounge located on the 20th floor with private concierge, serving...
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I chose Hyatt for the making off of my bride's day (my wedding) and also stayed for the wedding night. The service was perfect since the day that I know the hotel and the staff are well trained and educated what stood out in my choice. The hotel's atmosphere is both sophisticated and cozy and the rooms have a mesmerizing...
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Dear Mrs. Mayumi,
We are honoured that you have chosen the Grand Hyatt Sao Paulo to celebrate such a special day. Thank you for sharing your experience at our hotel, it is a great pleasure to know that our facilities and the care provided by our employees made your wedding night so memorable. The fact that we can offer our...
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We go often to Brazil and Sao Paulo to work. This time again we experience the Hyatt Hotel.
We stayed in a suite on the upper floors. The whole room was perfect: the size, beds, blankets.
They had a great runner who went to the bathroom, which was very providential, for had lots of bags.
The bathroom was excellent, with...
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I stayed there a couple of times and both the rooms and the service were great. The amenities are from Granado. The only negative point is the traffic in front of the hotel during week days.
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Dear Mrs. Renata,
It’s great to know that you decided to return to our hotel, this is the greatest proof that you enjoyed your stay and approved of our facilities and service. This makes us flattered, thank you! Unfortunately Sao Paulo is known for it’s heavy traffic and currently there are no more peak times or pre-established routes, so our...
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The hotel is good and the employees are likeable. Location was excellent for my intentions. But rooms aren't so good for de hotel level.
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Dear guest,
Thank you for your review and sharing your opinion with us. On behalf of the team of Grand Hyatt Sao Paulo I appreciate your kind comments to our dedicated employees. All rooms have been specially designed to offer our guests the ultimate in comfort, convenience and functionality, and the latest in technology and design. Therefore we would like...
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Hadn't been to the Hyatt SP for about 9 months as their price point is often times a bit higher than the Hilton, my other choice located 3 blocks away. Delighted to see that the hotel is still as nice as I remembered with attentive staff, evening turn down service (try getting that in most USA hotels these days). The...
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Dear Guest,
It was a great honour to receive your review and to know that we are your favourite hotel in São Paulo, thank you. I would like to inform you that the Grand Club rooms also offer complimentary high-speed wireless Internet access and one-hour use of the Club Lounge meeting room (subject to availability). We hope to welcome you...
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I've stayed at this hotel multiple times over the past few years and have enjoyed it every time.
The hotel rooms are very nice and specifically the showers are really good. The breakfast buffet is excellent with a great variety and you can also ask them to cook something of your taste. They serve a variety of fresh juices in...
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Dear guest,
Thank you for your review and for highlighting so many positive points experienced during your stay at our hotel, your opinion shows us that we are heading in the right direction. Your satisfaction is our greatest reward and encourages us to continue pursuing the excellence of our service. Sao Paulo is the most vibrant city in South America;...
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Just returned from three night stay - no problems with airport pick up or drop off, ate multiple meals at the hotel very happily, technology always worked, the staff were friendly and the bathroom soaps were lovely. No negatives, other than the cost.
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Dear Guest,
It is a great pleasure to know you enjoyed your stay at Grand Hyatt Sao Paulo, our services, customer service and products. We hope you return soon to Sao Paulo and grant us the honour of visiting us again.
Thierry Guillot – General Manager
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The comfort of the room was very good. It's a very good, clean hotel with a great, diverse breakfast buffet (not something I usually go for). The staff was friendly and very helpful thought check can be a bit slow if there's a crowd. The hallways tend to help amplify and conversations and if you aren't careful you may be...
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Dear Guest,
Thank you for your review and sharing your impression of your stay with us. I would like to take this opportunity to mention that our breakfast always uses fresh products and homemade breads, and a variety of local and seasonal products like cheese and fruit. We are very happy you appreciated it. We understand that our guests demand...
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Stayed at the hotel on a business trip. The staff were very helpful and polite. Everything I needed was attended to. Perfect!
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Dear Mr(s) Ferreira,
It was a joy to receive your review, as it shows us that we have fulfilled our mission, which is to provide authentic hospitality and make a difference in the lives of those we 'touch' every day. We hope to welcome you again soon.
Thierry Guillot – General Manager
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