Dear Mrs. Mayumi, We are honoured that you have chosen the Grand Hyatt Sao Paulo to celebrate such a special day. Thank you for sharing your experience at our hotel, it is a great pleasure to know that our facilities and the care provided by our employees made your wedding night so memorable. The fact that we can offer our... More

Dear Mrs. Renata, It’s great to know that you decided to return to our hotel, this is the greatest proof that you enjoyed your stay and approved of our facilities and service. This makes us flattered, thank you! Unfortunately Sao Paulo is known for it’s heavy traffic and currently there are no more peak times or pre-established routes, so our... More

Dear guest, Thank you for your review and sharing your opinion with us. On behalf of the team of Grand Hyatt Sao Paulo I appreciate your kind comments to our dedicated employees. All rooms have been specially designed to offer our guests the ultimate in comfort, convenience and functionality, and the latest in technology and design. Therefore we would like... More

Dear Guest, It was a great honour to receive your review and to know that we are your favourite hotel in São Paulo, thank you. I would like to inform you that the Grand Club rooms also offer complimentary high-speed wireless Internet access and one-hour use of the Club Lounge meeting room (subject to availability). We hope to welcome you... More

Dear guest, Thank you for your review and for highlighting so many positive points experienced during your stay at our hotel, your opinion shows us that we are heading in the right direction. Your satisfaction is our greatest reward and encourages us to continue pursuing the excellence of our service. Sao Paulo is the most vibrant city in South America;... More

Dear Guest, It is a great pleasure to know you enjoyed your stay at Grand Hyatt Sao Paulo, our services, customer service and products. We hope you return soon to Sao Paulo and grant us the honour of visiting us again. Thierry Guillot – General Manager More

Dear Guest, Thank you for your review and sharing your impression of your stay with us. I would like to take this opportunity to mention that our breakfast always uses fresh products and homemade breads, and a variety of local and seasonal products like cheese and fruit. We are very happy you appreciated it. We understand that our guests demand... More

Dear Mr(s) Ferreira, It was a joy to receive your review, as it shows us that we have fulfilled our mission, which is to provide authentic hospitality and make a difference in the lives of those we 'touch' every day. We hope to welcome you again soon. Thierry Guillot – General Manager More