As a first time traveler to Brazil I was a bit nervous about the safety situation. Thankfully I had local folks who shuttled me to our offices, dinner, airport etc. The hotel is next to other hotels, has security at the entrance to the grounds and elevators that require key card access to go to any floor. Felt very safe... more

I've stayed here on numerous occasion and have had no cause for complaint (about the hotel) The only "downer" is the location - getting out of the taxi (it's only a short drive from Congonhas airport) you might get hit by a sort of nausious-ammonia-pollution smell coming from the river. This does not pervade too much into the hotel and... more

I've been there twice this year for medical conferences, and I would say it's a delight to stay there. Luxury suites, spotless bathroon, pretty fluent staff, top class restaurant, room full of amenities. To summarize, always a pleasure to come back. more

I stayed in Sao Paulo for business and whereever I went I used a taxi. Given the size of the city and the fact that I didn't really bother about getting acquainted with the city, I am not too sure if the location is so great. It's certainly in a safe neighbourhood and I saw a shopping center nearby with... more

I stayed two nights at the Grand Hyatt Sao Paulo in March 2009. Disappointing to say the least. The room that they assigned was average for the very high price paid but the bathroom was dirty with hair and lint from the previous occupancy. I asked for a different room and the second room's bathroom was slightly cleaner, but, still... more

Was in town for a few days for a wedding. Was upgraded to top floor(club level). Room as fantastic. Separate shower and large soaking bath. Great view of the city. What made the stay was the service. Top notch from start to finish. Concierge, room service, housekeeping, etc were all fantastic. I can't say enough. To top it off they... more

This gets good reviews on here but I'm not sure why. I found it cold and clinical and the staff were pretty disinterested. Perhaps it's because they don't care or it could be the language barrier. Either way - I'm staying in the Emiliano next time. more

I have stayed at the Grand Hyatt 3 times as well as previously having stayed at Emiliano and Fasano. The Hyatt offers luxury and excellent value for money. It unfortunately does not offer the best location, as if you have meetings in Faria Lima area it will take you roughly 20 to 30 mins longer than if you stayed at... more

This was a very comfortable place to stay. The check-in process was quite smooth, the room was fantastic (especially that shower!), and the staff was helpful. But you have to search a bit to find the main restaurants for the hotel, which are very nice. However, you will only see other guests there, and you will not get the same... more