The hotel is situated in a cozy upper-scale neighborhood with mixed residential and commercial buildings. Buenos Aires park is a couple blocks away (very nice), grocery shopping and several botique shops. Many of the guests were business travelers. Staff: Generally friendly, and accomodating to my lack of Portguesse. A male check-in agent was paricularly friendly, and we shared different stories... More

The hotel is in a very upscale neighborhood and 400m from a large Shopping mall called the Patio Higienopolis. My only criticism is the gym, equipment is very old and rusty. Some weights are missing and I would even go as far as saying it's potentially dangerous to work out in the 'gym'. I went to the BioRitmo gym in... More

We visit São Paulo at least once a year and Higienópolis is our favorite neighborhood. The hotel is located in a quiet residential area. It's very close to Park Buenos Aires, Pátio Higienópolis Shopping Center, grocery stores and Mackenzie University. We love to have breakfast at Benjamin Abrahão, one of the most traditional bakeries in town, just accross the street.... More

I just left this hotel . You can hear everything between rooms . My sitcom sounded like a tractor. The pool is freezing , the gym very poor, wireless keeps dropping I left by launch in before the stated collection time . 12 hours is express 24 hours is normal ! And wait for it dry cleaning takes 48 hours... More

My wife and I travelled to Sao Paulo recently with our five month old son and stayed at the Tryp. Great choice! The room was spacious and had a balcony. When we got there, they had a crib waiting for us with blankets for our son and an infant tub… a huge upside surprise. The bathroom was not quite as... More

We stayed here for 3 days after we decided to make a last minute stop in Sao Paulo not knowing the city at all. We were lucky that we chose this place. This is a safe, upscale neighbourhood 3 blocks from a large shopping centre with a Starbucks:) There is a supermarket close by with many restarants in the university... More

Stayed six nights in August 2010. Location of the hotel is in a good and safe area. Hotel reception staff is professional, but understaffed during the peak hours. Breakfast buffet is good but was not included in price. Internet connections were hopeless causing loss of time and creating difficulty in organizing meeting with emails. Standard internet connection worked only occasionally... More

Great, standard high-end hotel - the best feature was probably the location, Higienopolis is a great area of Sao Paulo to stay in. We were staying there in a large group for a wedding, and really enjoyed our time there. The rooms were clean and large, and the pool area was very nice. Breakfast was quite good, although not included... More

This hotel was nice and conveniently located for our business in Sao Paulo, but I was very disappointed in the service upon our arrival at the hotel. We arrived early, as all international flights arrive in the morning. We had meetings scheduled, so we wanted to shower and clean up before our meetings with customers. We were todl our room... More