The hotel staff was friendly, but spoke no English. The rooms smelled (I tried three), the furniture is from the 'fifties, the bathroom molded, the airconditioning noisy, the heating absent. So what is OK? The bedsheets are clean and the bed not uncomfortable. But that is about it. The location is nothing special either. it is probably OK if you... More

I stayed at the Mercure for over 2 weeks and had a comfortable and enjoyable stay. The service in the restaurant is excellent. Food was pretty good especially the deserts. The rooms/apartments were well-equipped and spacious enough. A decent-sized fridge containing the mini bar and a microwave oven were hidden behind a wooden screen which kept things looking neat and... More

The service is ok - check in and check out were swift. I didn't need anything else (like room service) so I can't really rate. The thing that disappointed me the most was the room itself - certainly not Mercure standard. The size of room is ok but a wall divides the living room from the sleeping area so it... More

Very comfortable hotel, in a place within a walking distance (<2km) to the Vila Madalena night bars or to the Oscar Freire st. We enjoyed a wonderful discount to stay there for a weekend -- but, even though we made the reservation 2 months in advance, we were given a smoking room. And they said it was full (!!), so... More

This was my third stay and on each trip I find the staff to be friendly and cooperative, although sometimes a bit difficult to communicate with as a good majority of them speak little English and my Portugues in almost non existent, fortunately my Spanish helps with the understanding. WIFI was available and at no charge, this is very positive.... More

The Mercure Pinheiros, first of all, is not located in the Pinheiros district, but in Jardim Paulista district. The location is the best feature of it: Three blocks from Pinheiros district (with its very nice restaurants and bars); two blocks from the subway station (and access to Av. Paulista and downtown); three blocks from the Av. Rebouças. For shoppers, the... More