Negative points: Non soundprofing windows. Horrible noise air conditioner. Rooms need to be reformed. Carpet causes bad smells. Breakfast was poor, another negative point. Hair dryer didnt work very well. And mirrows were broken. Expensive - poor cost benefit. The hotel belongs to a chain with better hotels in the city. However, this one is the worst I have stayed,... More

It was a wonderful stay at this hotel, very close to subway station (one block). silent room, nice view. More

Not having visited Sao Paulo previously we did not know how vast this city is. We arrived by bus and had no idea where we were and chose a Mercure Hotel out of the visitors' book. We were taken for a ride by the taxi driver (don't pay more than 30 Real) but arrived safely at our chosen hotel which... More

The location is good just next to the Paraiso Subway station. However the rooms are older and tired, definetely in need of some upgrading. The breakfast is mediocre. The service such as cable television anbd internet need addressing. The cable television keeps freezing the image, don't you hate when that happens at the end of the film and you miss... More

In general the location is good: A stone's throw from paraiso subway station and a short walk to Paulista Avenue. as already been said, the front is facing a eight lanes street with lots of traffic. So we asked for a room facing the back, which we got: In general thiese rooms are more quiet, butt unfortunately a construction was... More

Staff in general was rude and not trained. Rooms are just average. Noisy air conditioning and poor breakfast. Next time I'll go to other hotel. More