Stayed here three times and I am afraid I must issue a warning: they tried to charge extra every single time. Apart from that, the pros and cons are, Pros: * convenient location in Itaim Bibi business district * nowadays free WiFi (extra speed cost more but was not necessary) * good breakfast * straightforward rooms but with good bed... More

I was a guest at this hotel for several months, and repeated caught "Nedia" the Front Desk Manager and reservations staff in repeated lies about availability of rooms. We had other locals call for rooms and they were given confirmation numbers 277670 & 277676 for the exact same dates that I needed additional night stays. No wonder the service and... More

Bathroom is outdated, walls seem dirty/moldy . Toiletry products offered are few and very poor quality. There is no bathrobe. Lobby very small and busy. Elevators and check-in counter are facing each other just 5 feet away. Restaurant has excellent service ! More

Rooms are on the small side for a Mercure hotel, bur the price is right. Airplane noise can be heard through closed windows (Congonhas airport is nearby - R$20,00 taxi ride to and from the hotel). Hotel is well located in a safe neighborhood. More

I stayed two nights in Sao Paulo for Business. After staying the first night in a cheap hotel, a colleague of mine recommended me the Mercure hotel. This hotel was a great choice The check-in took a little bit longer due to the language. The room was great. Everything was clean and modern furnished. I enjoyed every moment in this... More

I normally stay in this hotel in SP when I am there on business - as the office i work at is close. It is a good hotel for a few nights stay - excellent breakfast, good restaurants nearby, good service at the hotel. Very flexible service and no complaints from me.. A god thing - internet - even if... More