chose this hotel because it was very close to my destination (it was a business trip) and the trafic in SP is a hell. Great regret. My nights were terrible. The bed seems like 30 years old, very unconfortable, toooooooo softy. same about the pillows. the TV is just ridiculous for a hotel in this price range (it's like a... More

I used to stay once a month in the Mercure Central Towers in the last two years. The overpriced hotel has worsened, month by month, the maintance of the facilities. The air conditions are not properly working, the kittens are not longer fully equipped, the steam room stopped working and the breakfast is just ok... Do no even think about... More

Although the hotel is located in a safe area, location is not the most picturesque of São Paulo (lots of old buildings surrounding the hotel). Subway station (São Joaquim station) close to the hotel. Check-in was fast. Nicely decorated and clean room, adequate in size. The room has a small fridge, microwave, electronic safe and also a working desk. TV... More

This hotel is only when there are no other rooms available in Sao Paulo. Location isn't safe. Noisy since it is right by highway. Plus is really attentive and professional staff. Lobby updated...rooms are old.

Hotel looks great in the pictures and generally looked the same in person. Room was clean, quiet and easy to get to. Restaurant was pricey ($40 for chicken), though very good. Staff was quite helpful. Taxi stand out front.

I've stayed with Mercure (and Ibis) before in Brzil. It's one of the easier hotel groups to bok with from London and yopu assume that standards will be consistenet because it's a European hotel group. Nope. As has happened to me before, it seems to be Accors policy to refurbish restaurants and suchlike without letting you know in advance. Here... More

Really bad location. Staff not very well trained and slow service. Old rooms with mold smell.