All in all a nice place to stay, very central, directly towards the beach, and nice and clean rooms. Only draw back are the cupboards are very difficult to access unless you are an octopus. Not impressed with the restaurant, where the waitors are nice and friendly during the breakfast those handling the restaurant are with one exception not very... More

Design is something the hotel keep in mind. It is very beautiful and the room are large and confortable. We had 2 Televisions a living room with a small table and all the complimentary expected. A beautiful view from our window, we could see up to Ponta da Praia, and the whole Santos City on the other side. I loved... More

Santos never had good hotels. Local citizens say there was a monoply of hotels in Santos owned by only one guy. Mercure were the first hotels to break this monoply. The view of the hotel could not be better. I got the standard room with a side view of the beach from the balcony. The rooms were very big (living... More

When you go to a Mercure you expect modern rooms with confort and a good service. This hotel though has none. To begin with it looks like it was build by apes, several structural problems, the balcony tiles are about to wear off, doors are not well made and some of them don't fit properly same happens with the wood... More