I had booked Hotel Matiz for late arrival on a prepaid, non cancelable basis. Our flight from Foz Iguassu was canceled and we had to stay in Foz Iguassu for the night, but our next flight wasn't until 9pm from GRU. I called Hotel Matiz to explain we wouldn't be arriving until 9am the following morning and asked them to... More

Check-in was terrible : no eye contact, endless verifications, rude receptionist named Ester with an attitude who made no effort to speak English which is at least what I can expect from a so-called 4-star international airport hotel. I was about to leave to the Hyatt when another front desk agent miraculously poped up. This one named Anita was polite... More

We were put here by LAN Airlines as we had missed the connection due to the ash from the Chilean volcano. Found the room adequate, more or less Ibis grade, with an average bed and mid-size room. The food at the restaurant was served buffet-style and was good - no complaints. We found the staff very friendly, even bringing up... More

The airline put us here when our flight was cancelled. We were travelling with another couple. Check-in was slow. The room was less comfortable than some hostels I've been in. The mattress was worn out and the towels were threadbare - we had to ask for extra towels just to dry off after showering. There was construction noise outside the... More

This place is ok if you arrive at G. on a day flight from Europe or the US and have a domestic connection from G in the morning. The Matiz has a bus that picks up at 15 and 45 past the hour at the hotel bus stop in Terminal 2. It is a 10 min ride. Buffet food is... More

Stayed here early December because we missed a connection flight to Goiana so the airline put us up for the night. The hotel itself is a good bit out of the way but sure the hotel has its own bus service so that was grand. Check-in took well over 15 mins but considering there was a bus load of us... More

Nothing special. It's OK. Near the airport of Guarulhos, but faraway from downtown.

Was there before. The only affordable around International airport of Sao Paulo. Could improve staff services, and rooms maintenance, our room had spots of humidity near the window. Check in and check out take too long usually, be prepared. Good news is a Restaurant at the lobby, a decent self service that works extended ours daytime, is an oasis around... More

I was forced to stay overnight near the airport and got a room there. Average room, TV not working, and staff friendly but rather inefficient - give yourself 20 mins. for check-in and some other 20 to get out! Timely van to and from airport, and all in all good value if you´re only staying for the night to catch... More