Close to the international airport which makes it convenient for layovers. 10 min away from one of the biggest shopping centres in Sao Paulo, the "Shopping Internacional" (Pay around R$ 15 /USD 7 for the cab). Close to the hotel you find a big supermarket (Extra) and close to this you find a nice Italian Cantina called Mamma Mia. If... More

The services from the hotel's restaurant only work at night (except breakfast) and yet they are bad. There are a few waiters and the treatment was not good. My son ate a sandwich burnt. Finally, was not a good experience. More

Hi I'd like to complain about 2 issues during our short stay at the Ibis Hotel in Guarulhos: - There were no towels on our bedroom - We left our luggage in our bedroom while we went to pick up a rented car. When we came back we were charged parking fee even if we just went back to our... More

I stayed at the hotel during a layover through Sao Paulo. The rooms are average to poor (paint peeling off walls), shower was small and decor old. Downstairs restuarant is OK if you are unfamiliar with the surrounding area and need a place to eat. Airport shuttles operate every hour which was convenient. Was only charged shuttle fee on return... More

The biggest problem is that in all Ibis hotels have been excluded from the sheets and put a quilt cover too thick it does not allow heat and cover it will be very uncomfortable, I suggest returning to the water as cover More

You have to pay for the internet, no room service, you have to pay for the shuttle to the airport.The pasta had no flavor at all.Overpriced for what it offers. Or better for what it doesn't offer.The positive points were the free shuttle to the mall and the free shuttle from the airport. More

The hotel has a big problem for shuttle schedules to the airport. Just doesnt work in the driver's meal times. Many guests waited for more than two hours, and also there is no identification of bus stop at the airport. More

That's the second time I stay in this hotel unit with my wife to enjoy Sao Paulo's weekend. I'm used to stay at Ibis hotels throught Brazil and I have an excellent perception regarding the chain value to customers. The Ibis Hotel Guarulhos is an excellent choice whether you decide to spend a weekend in Sao Paulo to visit museums,... More