We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 75 Natal hotels »

Pestana Natal

3.5 of 5
Av Senador Dinarte de Mariz 5525 | Via Costeira, Natal, State of Rio Grande do Norte 59090, Brazil
Hotel amenities
Ranked #15 of 75 hotels in Natal
4.0 of 5 stars 71 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

71 reviews from our community

    Trip type
Traveller rating
    25
    16
    18
    10
    2
Date Rating
Paulo P
Lisbon
Senior Reviewer
6 reviews
6 helpful votes
3 of 5 stars Reviewed 16 December 2011

Pestana Natal is located in a fantastic beach setting: Ponta Negra. Staff is friendly but not able to deliver a 5 star service. The property needs to be refurbished as soon as possible, specially the rooms. If you think of this hotel like a great 3 star property, than you will certainly have a great time. The views are nice... More

Was this review helpful? Yes
pestana, General Manager at Pestana Natal, responded to this review
27 January 2012

Dear Guest, Many thanks for the comments concerning your stay. We would like to inform you that Pestana Group is constantly acting to keep the hotel updated in order to offer better services and quality o our guests. We hope to welcome you back for a new experience. Best regards, More

Joao_Lagoa
Ribeirao Preto, SP
Contributor
14 reviews
11 helpful votes
3 of 5 stars Reviewed 21 May 2011
1
person found this review helpful

The lobby of the hotel is together with the wellness center the best part of it. The hotel once may have been a 5 star venue but Natal nowadays offers better opportunities to stay and at competitive price levels. Our room had a (hard) king size bed which was composed of 2 full size beds. We were suffering from a... More

Was this review helpful? Yes
Businesstravellerr8
London
Senior Contributor
46 reviews
34 helpful votes
2 of 5 stars Reviewed 1 April 2011
2
people found this review helpful

The hotel is outside Natal so is not convenient if you want to use the city services. I found the decor in the rooms hideous. There is a hard floor in the hall outside the room so you can hear everyone walking/tramping up and down the hall all through the night. This woke me up a number of times. Breakfast... More

Was this review helpful? Yes
thomas-adli
berlin
1 review
4 of 5 stars Reviewed 2 September 2010

i am every jear in this nice hotel. i am airliner and it would be nice to get discounts or upgrates. the management was allways helping .......asspesialy vor internet access........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ More

Was this review helpful? Yes
pestana, Gerente at Pestana Natal, responded to this review
10 January 2011

We appreciate the Pestana Natal Hotel and we are honored by your comments. Your satisfaction is our demonstrated greater joy and represents to us the certainty that our efforts to ensure quality services are achieved. Our family of employees continue to work with commitment and passion to do more pleasurable and memorable stay. We present our best wishes. More

EyeDocBrazil
Rio de Janeiro
Senior Contributor
35 reviews
39 helpful votes
3 of 5 stars Reviewed 22 May 2010

This property is located by the sea.It is 8 years old and the rooms are spacious but not fancy. Breakfast choice is reasonable as well as the lobby is spacious. The swiming pool is indeed very beatifully designed. So you have a good choice if attending a meeting at the Natal convention center as it will take you two minuts... More

Was this review helpful? Yes
pestana, Manager at Pestana Natal, responded to this review
24 May 2010

Dear Customer Thank you for choosing the Pestana Natal Beach Resort during your trip to Rio Grande do Norte. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We do hope you give us another chance to serve you, if you happen to visit Natal in the future. Very truly... More

lukikuchi
Sao Paulo
1 review
3 of 5 stars Reviewed 15 November 2009

I stayed in this hotel for 3 nights and despite the quality of the hotel in general, I don't think that it really worths the price. As long as this hotel is classified as 5* hotel, I could expect more services included such as: free Wi-Fi access or at least an internet cafe available for free for a limited time... More

Was this review helpful? Yes
pestana, MANAGEMENT ASSISTANT at Pestana Natal, responded to this review
8 February 2010

Dear Customer Thank you for choosing the Pestana Natal Beach Resort Hotel and for sharing with us your opinion about our Hotel. We regret, however, that some of our services did not reach your expectations. Certainly your comments are very important, so that we can always improve the quality of our product. We hope that you give us another chance... More

Tourist_SaoPaulo
Sao Paulo, SP
2 reviews
3 helpful votes
2 of 5 stars Reviewed 23 October 2009
2
people found this review helpful

We were there during four nights. The location is very good and the pool area is lovely. But, that's all. The beach and pool services are very bad - nobody asked us if we wanted something to drink. The pools' restaurant is very bad, too : you need to wait a long time to eat and the food tastes terrible.... More

Was this review helpful? Yes
pestana, MANAGEMENT ASSISTANT at Pestana Natal, responded to this review
8 February 2010

Dear Customer At first we would like to thank you for choosing the Pestana Natal Beach Resort Hotel and for sharing your opinion with other travelers. We regret, however, that some of our services did not reach your expectations, especially the Beach and/or Pool services as well as the conservation of your room. We can assure you that measures are... More

Ilidio
Porto
1 review
4 helpful votes
2 of 5 stars Reviewed 25 September 2009
4
people found this review helpful

This is an 5* Hotel. Is a seven year old Hotel. I've been a lot of times in Brasil and for me was the worst experience that I had. The hotel maintenance is terrible(broken spot lights, ripped bed sheets, etc). The hotel which as 2 restaurants only one is working for the main meals and the food is not interesting(... More

Was this review helpful? Yes
pestana, MANAGEMENT ASSISTANT at Pestana Natal, responded to this review
8 February 2010

Dear Customer Thank you for taking the time to write a review about the Pestana Natal Beach Resort Hotel. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our serices. The problems that you mentioned have been brought to the attention of the General Management. Issues that require any kind of investment... More

miss_ri
Portugal
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 16 August 2009

I went to natal in July 2005 and I loved it! The weather was amazing and I still remember when I got in the hotel and crossed the lobby and saw a magnificent landscpape of the pool area, the sea and the sunset, behind the main attraction of natal, "Morro do careca". The staff were kind, polite and really helpful,... More

Was this review helpful? Yes
pestana, Management Assistant at Pestana Natal, responded to this review
25 August 2009

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort Hotel during your visit to the Northeast of Brazil. We are glad to know that in general we have reached your expectations. Thank you for sharing your views with other travelers; your very detailed comments about the location, security, the quality of food and drinks, rooms, etc will for... More

Flo79_9
Southampton, United Kingdom
Reviewer
3 reviews
5 of 5 stars Reviewed 15 August 2009

We stayed in January for 10 days and we had a great time. The hotel is excellent, amazing sea view from our balcony! The beach service was great, the only advice is to wake up early to get the sun loungers... otherwise you'll end up on a tower with no sun canopy... that was the only down point really, the... More

Was this review helpful? Yes
pestana, Management Assistant at Pestana Natal, responded to this review
25 August 2009

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort Hotel during your visit to Brazil. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. As you may know, so few people take the time to write reviews, when they are satisfied with a product. We regret, however, that... More

Travellers who viewed Pestana Natal also viewed

Serhs Natal Grand Hotel
4 of 5 stars 146 Reviews
Natal, RN
CHECK RATES! ABS:HotelCheckRates-d591573?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Aquaria Natal Hotel
4.5 of 5 stars 18 Reviews
Natal, RN
CHECK RATES! ABS:HotelCheckRates-d2094060?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Rifoles
4 of 5 stars 122 Reviews
Natal, RN
CHECK RATES! ABS:HotelCheckRates-d456155?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 75 hotels in Natal, ranked by popularity »

Been to Pestana Natal? Share your experiences!

Write a Review Add Photos Add Videos

Pestana Natal Also Known As

  • Pestana Hotel Natal
  • Natal Pestana Hotel
Address: Av Senador Dinarte de Mariz 5525 | Via Costeira, Natal, State of Rio Grande do Norte 59090, Brazil

Is Pestana Natal your business?

  • Manage your listing
Pestana Natal
Show the lowest price for this hotel* (from our partners)
CHECK RATES!