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All 187 Rio de Janeiro hotels »

Promenade Casa Del Mar

3.5 of 5
Av Sernambetiba 5740 | Barra da Tijuca, Rio de Janeiro, State of Rio de Janeiro 22639-012, Brazil
Hotel amenities
Ranked #111 of 187 hotels in Rio de Janeiro
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    2
    8
    6
    2
    4
Date Rating
Nordest_11
Trieste, Italy
2 reviews
2 of 5 stars Reviewed 5 February 2012

I arrived at the hotel: the consierge was apparently not there and it took another employee (porter? Who knows) 20 minutes to find my reservation. He did not speak a word of English. I was exhausted from a 12-hrs trip and could not wait to get a shower: when got to my room, found there was only one, very small... More

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NYGiantsRule
Weehawke
Reviewer
3 reviews
3 of 5 stars Reviewed 5 January 2012

My wife and I stayed at the Promenade Casa del Mar. When we checked in, there were no beach front suites available, so our suite was on the side of the building. All the rooms have some view of the beach. The room we were in had a weird smell (kind of smelled like urine) so we asked to be... More

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LeandroBritto
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1 of 5 stars Reviewed 20 May 2011

Never stay here. I live in SP but I m from Rio. My parents live close and I m know the place very well. I stayed here for a weekend and I ll NEVER come back. Service is terrible, and I m snob. More

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Vinícius de Souza, E-commerce Manager at Promenade Casa Del Mar, responded to this review
26 May 2011

Thank you for your review! We are sorry for the possibles problems that you find at our Hotel! We invite you to send a email reporting all the problems. We will be glad to reply you and work to do the best for our guests. Once again thank you very much! More

rbastos
Sao Paulo, Brazil
1 review
1 of 5 stars Reviewed 17 July 2010

Satyed here on July 16th. At check-in everything was ok. Next worningwoke up with loud bangs. Construction on the floor above on a saturday morning without any notice. When I called to ask, was told nothing could be done. That evening room had not been cleaned, When I called the reception was told... nothing could be done. Service is just... More

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Diego Coelho, E-commerce Manager at Promenade Casa Del Mar, responded to this review
20 July 2010

Thank you for your review. We from Promenade are very sorry that you haven´t had a good time at Casa Del Mar during your stay. Unfortunatly the apartment 703 is under maintenance just for a short period, some changes are being made. It was our mistake have not warned you and I am sure that will not happen again. About... More

LilyXYZ
London
Senior Contributor
22 reviews
37 helpful votes
3 of 5 stars Reviewed 2 June 2010

The hotel is an aparthotel but the rooms are large and clean and good value for Rio. Good breakfast is included. But the location is not ideal as it is a taxi ride from anywhere. The nearest restaurant recommended by the hotel is by the Windsor hotel 40 minutes walk away. It is opposite the beach but separated by a... More

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lineprado
San Francisco, California
2 reviews
1 helpful vote
4 of 5 stars Reviewed 10 December 2009

My husband and I stayed here from 12/04/2009 and 12/08/2009 for our trip to Rio de Janeiro. I must admit that it doesn't look much from the outside but the interior was a pleasant surprise. It is in a fantastic location right in front of the less touristy beach. There's also a 24-hour kiosk across. The breakfast was simple yet... More

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Jules-and-Lloyd
Littlehampton, United Kingdom
Top Contributor
50 reviews
63 helpful votes
4 of 5 stars Reviewed 18 September 2009

The hotel itself is based in Barra - and this can be anything from an hour or a two hour taxi ride from downtown Rio. Distance itself is around 17km but the traffic all over Rio is very heavy - especially during rush hour. Based on the beachfront. the hotel is separated from the beach by a main road which... More

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flappi
italy
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 10 December 2008

Amazing position, in front of the beach. Excellent for location (closed to Barra downtown and other commercial center). large room, confortable but not so new (related to price level). More

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Sutter
Fortaleza, CE
Top Contributor
232 reviews
163 helpful votes
3 of 5 stars Reviewed 16 November 2008

Decent hotel in a nice location across the street from a relatively quiet beach (especially during the week), and the prices is not bad. Note you are far from the main part of Rio itself (you can get there by a combination of bus and subway, but it is not quick and easy to do so). Even if your business... More

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lapper44
London, United Kingdom
1 review
4 of 5 stars Reviewed 6 December 2007

Why go anywhere else... this hotel has everything you need.. don't get me wrong, It aint luxury but offers clean and tidy rooms.. The staff really look after you and the location is ideal.. I wouldn't stay anywhere else in Rio... fab.. More

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