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Pestana Rio Atlantica


Hotel class 3.5 of 5
Avenida Atlantica 2964 | Copacabana, Rio de Janeiro 22070-000 , Brazil
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Reviews you can trust

72% Recommend
3.5 of 5 stars 60 reviews
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By trip type
All (60)
[ Date ] [ Rating ]
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4 of 5 stars
UK
19 Nov 2009 | Trip type: Couples New

We stayed at the Pestana for 7 nights in November. We'd been slightly worried about what to expect after reading some of the reviews but actually enjoyed the stay very much. Due to delayed flights we didn't arrive until 1.30am but the reception staff checked us in very quickly and got us into our room with bags in about 10... more

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3 of 5 stars
Europa
6 Oct 2009 | Trip type: Couples

I have been at Pestana in 2006, first the hotel is 5 starts but the acommodations are old, and not very well cleaned, but my big problem was with a man at the reception, i am married to a european man, i am brazilian, in that time we were just engaged, so my husband went there for working and me... more

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3 of 5 stars
São Paulo
5 Oct 2009 | Trip type: Business, Solo travel

I’ve been booked to stay only one night in Rio and by the first time I’ve tried Pestana at Copacabana beach. A good surprise, I got an upgrade to a junior suite, which offers a beautiful view of the beach. Besides, I really needed a late check out, also allowed with no drama or extra charge. The pool has a... more

Management response from
pestana, Management Assistant

Dear Customer Thank you for choosing the Pestana Rio Atlântica Hotel during your trip to Rio de Janeiro. We are please to know through your kind letter that in general you enjoyed your stay with us. Your comment about the old style/decor of the room, which requires investment from the Company, has been forwarded to the main direction for registration....

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1 of 5 stars
London, UK
26 Jul 2009 | Trip type: Business
2/3 found this review helpful

I was booked into Pestana for 1 night by my local secretary and had no idea what to expect. I felt like I had travelled back to the 80s when I first arrived. The decor in the lobby certainly needs upgrading & updating generally; which doesn't bode well for the room that I was about to get. I was "upgraded"... more

Management response from
pestana, Management Assistant

Dear Customer, Thank your for choosing the Pestana Rio Atlantica Hotel during your visit to Rio de Janeiro. We regret, however, that some of our products did not reach your expectation, specially the conservation and maintenance of the room allocated to you; the issues you mentioned have been brought to the attention of the housekeeping department. We are sorry for...

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5 of 5 stars
Odijk, Holland
13 Jul 2009 | Trip type: Couples

We spend 3 nights in the Pestana Rio Atlantica for our Honeymoon. We got a free upgrade to the superior Suite, free champagne, Flowers and Breakfast in the Room. The staff was very helpful, they know a lot of good restaurants, Expensive and Cheap ones all over town. The Pool is great. Breakfast on the terrace outside on the Copacabana... more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Rio Atlantica Hotel during your Honey Moon trip to Rio de Janeiro. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. As you may know, so few people take the time to write reviews, when they are satisfied with a product. Thank...

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4 of 5 stars
london
21 Jun 2009 | Trip type: Couples

Would definately stay again - also was warned that Rio was dangerous etc but it was pefrectly safe - locals very friendly, food excellent. more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Rio Atlantica Hotel during your trip to Rio de Janeiro. We are delighted to know through your kind letter, that you enjoyed your quick stay with us. Your comments are very important, and are being shared with competent departments. Thank you for sharing your opinion with other travelers. Sincerely Yours, The Management

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2 of 5 stars
brazil
21 Jun 2009 | Trip type: Friends getaway

There were seven in our party, 4 adults (who reside in Brazil) and 3 young adults traveling to Rio de Janeiro on a Brazilian holiday weekend. We ended up paying a holiday rate for the 4 day weekend. The lobby and the pool/bar area have updated. I can only speak for our room. We asked for a non-smoking room and... more

Management response from
pestana, Management Assistant

Dear Customer, At first, thank your for choosing the Pestana Rio Atlantica Hotel during your visit to Rio de Janeiro, and for sharing your views about our facilities with other travelers. We regret, however, that some of our products did not reach your expectation, specially the conservation and decoration of the room allocated to you. Certainly all your comments are...

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5 of 5 stars
New York, NY
26 May 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

I spent quite a bit of time searching travel websites for a reasonably priced and comfortable place to stay in Copacabana. I decided to stay at the Pestana because it got good reviews, the pool looked amazing, and it seemed safe (a friend had recently stayed at a hotel with a slightly lower price point in Copacabana and reported that... more

Management response from
pestana, Management Assistant

Dear Customer, Thank your for choosing the Pestana Rio Atlantica Hotel during your visit to Rio de Janeiro. We regret, however, that some of our products did not reach your expectation, specially the conservation and maintenance of the room allocated to you; the issues you mentioned have been brought to the attention of the housekeeping department. We are sorry for...

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4 of 5 stars
Mumbai
21 May 2009 | Trip type: Business
1/1 found this review helpful

It was great time for me, Home away Home. Very good and humble staff, take care of everything. Food was awesome, especially break fast. more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Rio Atlantica Hotel during your short stay in Rio. We certainly enjoyed reading your review and would like to thank you for your kind words. Please do not hesitate to contact if we can be of further assistance. Best wishes. The Management

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4 of 5 stars
new york
17 May 2009 | Trip type: Family

Overall it was great. The pool was great except the jacuzzi which hasnt been working for a longgggg time. My only complaint has to be with reception. One of the receptionists that attended us was Divino and he is not very friendly and seemed like he didn't really care about the customer. He should not be in reception in my... more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Rio Atlantica Hotel during your visit to Rio de Janeiro. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. As you may know, so few people take the time to write reviews, when they are satisfied with a product. We regret, however,...

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Pestana Rio Atlantica Also Known As

  • Pestana Rio Atlantica Hotel
  • Pestana Rio Atlantica De Janeiro
Address: Avenida Atlantica 2964 | Copacabana, Rio de Janeiro 22070-000 , Brazil