We stayed in a loft. very comfortable, breakfast and dinner were awesome and the drinks too! All the employees are very kind, waiters and desk in particular, they also has a beach personal and facilities ant Geriba beach, so you can stay there very safe, and offer surf classes there. For me five stars. More

First, allow me to begin by saying I am a fairly seasoned traveler. My job requires staying in hotels 150-200 nights a year. I don’t know if this establishment is incompetent or just rude. But I don’t really care which is to blame. I was coming to the region for a petroleum trade show. I couldn’t find a room in... More

This is really a nice place to be in buzios. We got a good promotional rate, something about USD100 per night/couple for one of the best suites. Another couple was traveling with us and they stayed in the "loft" room. As I always try to do, let's put the pro x the cons: PROS: Incredible staff, very helpful, always trying... More

what´s ok - nice architecture, nice location, nice service, very nice breakfast, nice atmosphere, nice live music what´s not ok - the room, needs a facelift, a bed in the floor level, the old closet, the almost broken doors, the cleanliness, the bathroom smell, More

The Hotel was clean and quiet. It actually not that big so it's not crowded. The service was excellent from the staff. The room was good, but the bathroom could have been better laid out, it was a bit cramped. The Serena is located close to Geriba beach, one of the best beach I've seen so far, great sand, clean... More

We stayed at Serena for a week in March. The staff could not have been more helpful, they went out of their way to make sure we were happy - and we were. it's also only a 5 minute walk to Geriba beach where the resort has it's own reserved area with seating and parasols. The room was clean, spacious... More

After a hectic eight days sightseeing in Argentina and Brazil, we were looking forward to 5 days in this resort. We lasted less than an hour before arranging to return to Rio the following morning-the earliest time we could get out! Please note that the many complaints about this hotel are from the UK/US. The praise comes from Brazilian couples... More

We stayed at the Serena in July 2010, during which time we had a mixed experience. On the positive side, asthetically the hotel is very nice, tasteful building set in nice gardens with an excellent selection of fresh fruits, pastries, meats, cheeses, cooked items, juices and hot drinks at breakfast. A wide selection of complimentary DVDs are also provided ofr... More

This small hotel is georgius, beautiful, but service is terrible and worst is that they don't care about it. We bought the romantic dinner wich included an upgrade in room, but they didn't give us it, and also the dinner is the same buffet, but it includes 1 bottle of wine... what a rip off. Breakfast is ok, but full... More