I really can not say that it was a surprise for me, as i had low expectations since i had view some reviews and i had lived for two years in BH, and know the low level of service to expect in this city. But it was bellow my expectations, as it declares itself as the only 5 star hotel... More

This hotel likes to think it is 5-star but it is not. Huge atriums with exposed elevators were all the rage 40 years ago but there needs to be something more to make it quality. The room we had was "deluxe". The bed was comfortable but the furnishings were sparse and old. There were no drawers for storing smalls, for... More

Stayed here for 8 days back in March 2013. All in all a nice hotel, staff were very helpful and all that I spoke with had good English language skills. Situated just across the road from a small shopping mall so if you need to get some supplies or forgot to put something into your case then you can pick... More

I've been there many times, last time was a complete deception. I was billed twice for one night stay, and only my lawyer was able to solve the "extra" fare. It never happened before in any other hotel. Very deceptive, not the "mistake", but how they managed their mistake (made reservation with one card, payed with other, billed both...) Gym... More

This was my second stay at this hotel. For those who have to stay in BH, it's not terrible, but it's certainly nothing special. Sort of like a run down Marriott or a mediocre city hotel in most European cities. The furnishings are old and worn, the rooms are odd, the bathrooms are small and mediocre. If you stay, insist... More

Having read the reviews I wasn’t particularly looking forward to staying here, but it was where the conference was taking place so there wasn’t a choice. The hotel is your typical 70/80's high rise concrete and tile monstrosity which Brazilians so love. It has obviously seen better days as the outside was crumbling and therefore surrounded by protective sheeting whilst... More

I know what everyone expects from an advertised 5Star hotel, and maybe yes, this falls short of the Ritz. But there is no Ritz in Belo and this is what you get. Several independent stays over the month and each with super hot water and blinding pressure in the shower (thumbs up), coooold a/c, both savory dinner and breakfast in... More

This is only 5 star hotel in BH and it is very hard to compete to other 5 star hotels around the world. Rooms are nice and clean, hotel is in a proces of reinovation. Staff is friendly and concierge superb. Breakfast is common, nothing special, but OK, I missed more fruit (mango..). Everybody was willing to help with advices... More

This hotel claims to br luxury, but is old and the rooms are under the average. I stayed there 3 nights only because all the other hotels were fully booked in those days. The gym and the pool are ok. In the restaurant the service is veeeery slow. Not reccommended for the low quality/cost ratio.