We stayed there in 2008 and the service, room and facilities were very good value for money. This was the reason why we went back. However this time it was different. Reception didn't have our details (considering we booked a month in advance), and weren't forth coming. When we finally got to the room, the toilet seat was broken and... More

This was by far the most luxurious hotel I stayed in so far, with a spacious room, sports facilities, sauna and a large pool. The friendly people of the hotel put a lot of effort into entertaining their customers by organising special dinner nights with music, courses of aerobic dancing in the pool (well it looked like that), and other... More

Never considering, however is the 6th time that I go in Fortaleza!! Crucial staff shortage, with frontdesk, at the restaurant, the bar!!! Even if employees in place makes the max, they can! Reservation by Internet not respected! No shuttle service towards the downtown area… envisage a "taxi" budget! Not tourism agency present on site… very nice to organize excursions !!... More

Fortaleza has one major problem: the beach is polluted in the most central area, when the hotels are located. And, on the only clean beach in the city (praia do Futuro), the neighbourhood may not be safe. Vila Galé is located on the clean beach. It is a good hotel, with big rooms (with just average maintenance, as our AC... More

The place was ok, the service over-all friendly, However, the standards were in my opinion quite low for the price and what they advertised. We were on our honeymoon, and a double bed consisted of two single beds pushed together. The pool area was full of broken plastic beach chairs. They would only give one beach towel per guest, so... More

The hotel itself is nice, room has space good bathroom, pool is always open and breakfast is good, but the service is terrible. The beach is just across the street, but is not safe at night . The hotel has a shuttle service that take up around the city, very helpful.

The very gloomy decoration caused bad feelings as I entered the hotel lobby. Receptionists were kind. At most of hotel’s sections employees could be better trained. If you are looking for a glamorous hotel, impeccable, you should search a little more. If you have children and would like a spacious place, spontaneity, a good breakfast, you sure can choose this... More

We stayed here as an overnight getaway from Fortaleza and would rate it as a 3-star hotel. The beach across the street is cleaner, and with better waves, than that found by the hotels in Fortaleza itself, though it's not an area you'd want to walk around at night, and is a bit of a distance to Fortaleza itself (there... More

Rooms are average. The breakfast is not special and if you asked for an espresso coffee they will charge your bill. The hotel it’s not comfortable and is not refurbished since the last century….Reception clerks don’t pay attention to guests. On the check out they presented me a tax when I asked about it was the clerk say it was... More