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Hotel Pestana Bahia, Salvador

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All 88 Salvador hotels

Hotel Pestana Bahia

4.0 of 5
Rua Fonte do Boi 216 | Rio Vermelho, Salvador, State of Bahia 41940360, Brazil
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Hotel Pestana Bahia
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43%
Ranked #48 of 88 hotels in Salvador
3.0 of 5 stars 432 Reviews
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432 reviews from our community

    Trip type
Traveller rating
    57
    124
    125
    58
    68
Date Rating
São Paulo
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“If you ever come to Bahia, don't come to pestana Bahia, your trip will become a nightmare”
1 of 5 stars Reviewed 19 May 2013 via mobile

Have not seen slower service in my life!!! The rooms are old and gloomy, the food is the same buffet twice a day, the pool depresses you at all times and the prices a ridiculously high!!! Don't think the manager is any help either!

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Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
21 May 2013

Dear Guest, Thank you for staying with us at the Pestana Bahia Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. For our better... More

Fort Lauderdale, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Motel hell”
1 of 5 stars Reviewed 17 May 2013

We checked in this morning, yep, that's right this morning...got into a room before check in, at was great..unfortunately it's downhill from here....and remember, we've been here 10 hours! Had breakfast when we arrived, actually a pretty good breakfast , however I Could have gotten pregnant easier than I could have gotten a juice glass...... Got to the 1st room.... More

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Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
21 May 2013

Dear Guest, We thank you for choosing the Pestana Bahia Hotel and for the feedback regarding your last stay with us. We were very sorry to learn that you experienced some inconveniences. In the meantime, your comments helped us to identify and improve the mentioned deficiencies. For our better understanding, and to be able to take the necessary corrective measures,... More

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Top Contributor
105 reviews 105 reviews
37 hotel reviews
Reviews in 45 cities Reviews in 45 cities
24 helpful votes 24 helpful votes
“Beautiful location, but in need to be refurbished”
3 of 5 stars Reviewed 15 May 2013

Located in the Rio Vermelho Beach, the Location is one of the best in Salvador. It has beautiful views from all rooms, but this is all. I went to this place ten years ago and the place shined, but it seems that since them they forgot what maintenance is. Dirty windows from the sea moist all over the place. Old... More

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See 5 more reviews by Lmadrid for Salvador
Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
21 May 2013

Dear Guest, We would like to thank you for choosing the Pestana Bahia Hotel, as well as your feedback regarding your last stay. We are very sorry to learn that you encountered certain deficiencies whilst visiting us. Some of the apartments are being refurbished and renewed, and we will therefore continue to update the inventory lists to ensure that our... More

Alabama, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Too long to serve food”
2 of 5 stars Reviewed 6 May 2013

Yes I agree with everybody in tripadvisor this hotel is very poor, it takes almost an hour for them to serve french fries in the pool and than if you ask for a coke it takes another 30 minutes to arrive. The gym is incredibly old and the equipment outdated the jacuzy buttons dont work and the sauna is terrible,... More

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Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
22 May 2013

Dear Guest, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Bahia Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed and the necessary improvement measures will be taken. Regarding the room conditions,... More

Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Second chance, failed again”
2 of 5 stars Reviewed 14 February 2013 via mobile

Everybody deserves a second chance, but it's sad to say that it was a bad choice. The room was not of the newest, the curtain had a big tear (!) and the air con was partly working. I'm not gonna mention the bathroom... If you want to use the wi-fi network, do you need to call from your room. They... More

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Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
22 May 2013

Dear Guest, We thank you for choosing the Pestana Bahia Hotel and for the feedback regarding your last stay with us. We were very sorry to learn that you experienced some inconveniences. In the meantime, your comments helped us to identify and improve the mentioned deficiencies. Hoping to welcome you back soon, so that you can fully enjoy the hotels... More

Mauritius
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Artistic Ballroom”
4 of 5 stars Reviewed 17 January 2013

The hotel is perched on a high cliff and has great sea views in the neighbouring ocean. Morning buffet and food are plentiful and well serviced. Lots of South American artworks underground in the open terrace. Is found in peaceful area of Salvador and worth a stay

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Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
22 May 2013

Dear Guest, First of all we would like to thank you for choosing the Pestana Bahia Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to... More

Sao Paulo, SP
Top Contributor
251 reviews 251 reviews
60 hotel reviews
Reviews in 53 cities Reviews in 53 cities
125 helpful votes 125 helpful votes
“Nice views but away from everything”
3 of 5 stars Reviewed 15 January 2013

Although it is well located, with a great view of the Atlantic, the hotel is away from everything. My room was ok, nothing special, even because my expectations with this hotel chain are low. When I arrived there was a plate with a mix of local sweets. Breakfast is below regular, with a terrible coffee and tasteless pastries and bread.

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Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
29 January 2013

Dear Guest, Thank you for choosing the Pestana Bahia Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More

Poquoson, Virginia
1 review
“Terrible hotel”
2 of 5 stars Reviewed 6 January 2013

The hotel service is terrible. The rooms are dirty, the people that work there are unfriendly.It seems that the hotel will close their doors at any moment.The people that work in the parking lot lost our car key and in the last day when we were going to the airport they gave our car to other couple. Thanks God I... More

Was this review helpful? Yes
Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
29 January 2013

Dear Guest, Thank you for staying with us at the Pestana Bahia Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. For our better... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Needs renovation and staff training”
3 of 5 stars Reviewed 29 December 2012

The view is beautiful, the location in Rio Vermelho is ok, the pool is ok and the staff reception was attentive and kind. Other than that, food is average, carpets and windows are old and dirty, the service is slow and not well-trainned. We stayed there for 4 nights and here's a list of issues we had: - breakfast items... More

Was this review helpful? Yes
See 3 more reviews by Carina S for Salvador
Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
29 January 2013

Dear Guest, Thank you for staying with us at the Pestana Bahia Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. For our better... More

New York
Reviewer
3 reviews 3 reviews
“Strange place”
3 of 5 stars Reviewed 28 December 2012

Our room was nice and clean. The ocean view was great. The staff were mostly eager to please. But it felt like the management was just waiting to shut down. Furniture was shabby minibar was a bag of peanuts and a can of beer. Breakfast was pretty sad. Eat in the main hotel for breakfast where the coffee is drinkable,... More

Was this review helpful? Yes
Sidónio d, Gerente geral at Hotel Pestana Bahia, responded to this review
29 January 2013

Dear Guest, We thank you for choosing the Pestana Bahia Hotel and for the feedback regarding your last stay with us. We were very sorry to learn that you experienced some inconveniences. In the meantime, your comments helped us to identify and improve the mentioned deficiencies. Hoping to welcome you back soon, so that you can fully enjoy the hotels... More

 
 
Hotel Pestana Bahia
Hotel Pestana Bahia
3.0 of 5 stars 432 reviews
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Additional Information about Hotel Pestana Bahia

Also Known As:
Pestana Bahia Salvador
Address: Rua Fonte do Boi 216 | Rio Vermelho, Salvador, State of Bahia 41940360, Brazil
Phone Number:
Region: Brazil > State of Bahia > Salvador
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotels in Salvador
Price range (per night): ₹5,782 - ₹11,912
Hotel Class:4 star (4*)
Reservation Options:
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Hotel Pestana Bahia
Rua Fonte do Boi 216 Rio Vermelho
Salvador, State of Bahia 41940360
Brazil
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