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Holiday Inn Express Hotel & Suites Richmond North Ashland

2.5 of 5
107 South Carter Road, Ashland, VA 23005
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Ranked #4 of 14 hotels in Ashland
4.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    27
    19
    3
    5
    3
Date Rating
Squawbrook
Senior Reviewer
9 reviews
5 of 5 stars Reviewed 29 January 2012

Everything was perfect. Clean rooms, great breakfast, friendly staff, safe parkinglot. We would stay again. More

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5inavan
WESTERN MASS.
Top Contributor
54 reviews
40 helpful votes
5 of 5 stars Reviewed 10 January 2012

They got it right by putting a door between the bedrooms and the living/kitchen area. When traveling with people with differing TV/sleeping habits, the bedroom being separated from the living and bathroom area is a Godsend. The large TV's are great, kitchen small but effective, the lobby breakfast area was decent, the pool area clean and warm (hot tub too... More

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JayBunting
Elkton, Maryland
Reviewer
4 reviews
3 of 5 stars Reviewed 2 January 2012

The rooms were clean but the morning staff in the breakfast area were rude and ignored the patrons. More

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Bill C
Amarillo, Texas
1 review
1 of 5 stars Reviewed 14 December 2011

Have stayed here on business, a few times and this current time it was nasty. Walked into the room and went to wash my hands to meet my party for dinner and there was a skid mark in the toilet. Later when I went to bed the sheets had not been changed, there was a massive amount of pubic hair... More

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BaltimoreFrancophile
Baltimore
Senior Contributor
44 reviews
24 helpful votes
4 of 5 stars Reviewed 20 October 2011

I hadn't stayed in a Holiday Inn Express in the U.S. before and had pretty low expectations - this place proved me wrong and left me pleasantly surprised. I'm really weird about hotels and cleanliness (probably a little OCD about it, to be honest) and both the lobby and my room were clean, tidy, and well kept. The room smelled... More

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Hema Shah, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review
3 November 2011

On behalf of myself and the entire staff at the Holiday Inn Express in Ashland, thank you! We are always very appreciative of kind words and remarks that let us know we are doing a great job. We are happy to know that, as your first U.S. Holiday Inn Express, we met your cleanliness expectations and hope that you thoroughly... More

gointonegril
Virgiinia
Senior Contributor
22 reviews
34 helpful votes
5 of 5 stars Reviewed 20 September 2011

Being without electricity at home for three days (thank you Hurricane Irene), I booked a suite for my family to take showers and enjoy TV, computers and the like for the night. Due to the weather, they were totally booked by the time we got there at 4 pm. Despite that, our room was clean, relatively quiet and the overall... More

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Hema Shah, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review
3 November 2011

While we do wish the circumstances surrounding your stay following Hurricane Irene had been different, we are glad you chose to stay with us. We hope that you and your family found yourselves comfortable and welcome during your stay. In the event you find yourselves in a similar situation in the future, we hope that you'll return to the Holiday... More

Katrina S
Gaston, South Carolina
1 review
3 of 5 stars Reviewed 18 September 2011

Hotel was nice. Staff was pleasant. But during my stay there I overheard a few housekeepers talking about a suicide in the hotel. Of course I couldn't peel myself away from the conversation. They were going at it about who would clean the room and that no one like to be in there alone anymore. I clearly heard the lady... More

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Hema Shah, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review
3 November 2011

I would like to thank you for staying with us and sincerely apologize for the conversation that you overheard, but I can positively assure you and everyone else that our hotel is completely safe. The Ashland Police Department patrols the area on a regular basis and our side exits require a working room key in order to enter the building... More

AMCoach
Congers, New York
1 review
5 of 5 stars Reviewed 16 July 2011

Upon our arrival the attendant at the desk recognized us since we had been there before when she was on duty and was able to upgrade us to a suite. The room was clean and fresh, with a small refrigerator and wet bar. There are many restaurants nearby and the staff can always give directions and references for the best... More

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Hema Shah, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review
3 November 2011

Thank you for your repeat business. We always love seeing the return of familiar smiling faces and having the opportunity to get to know you better. We hope that you enjoyed yourself as much as possible and hope to see you again soon! Thank you on behalf of all of us at Holiday Inn Express in Ashland, VA! More

Raz7355
FL
Contributor
18 reviews
11 helpful votes
4 of 5 stars Reviewed 26 May 2011

We had a nice stay and the young lady was very nice and helpful at our check in. The hotel is in a nice quiet location just off 95, no higway noise. A bit hard to get into and see coming off the exit ramp, but very easy to get onto 95 when leaving. We stayed in room 302 ,... More

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Hema Shah, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review
3 November 2011

Thank you for choosing Holiday Inn Express in Ashland. We are very pleased that you enjoyed your stay with us and are glad that you were able to enjoy our wonderful breakfast. Come back and see us soon! More

married2thearmy
Hinesville, Georgia
Contributor
11 reviews
16 helpful votes
1 of 5 stars Reviewed 12 May 2011
1
person found this review helpful

My family and I always stay at HIE during our travels and have never had a problem. On MANY occasions we have, without a reservation, pulled into a HIE as late as midnight or as early as 3a.m to get a room. However, on March 24, 2011 while traveling from southern GA to Philadelphia upon the news of the untimely... More

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Hema Shah, Manager at Holiday Inn Express Hotel & Suites Richmond North Ashland, responded to this review
3 November 2011

Please accept my sincere apology for the service you received. I assure you that this is not the attitude that you can come to expect from our hotel or any Holiday Inn Express. At the Holiday Inn Express in Ashland, we strive to give every guest the same excellent level of customer service and make every attempt to ensure that... More

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Holiday Inn Express Hotel & Suites Richmond North Ashland Also Known As

  • Holiday Inn Express Ashland
  • Holiday Inn Ashland
  • Ashland Holiday Inn
Address: 107 South Carter Road, Ashland, VA 23005

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Holiday Inn Express Hotel & Suites Richmond North Ashland
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