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Courtyard Arlington Crystal City/Reagan National Airport

3.0 of 5
2899 Jefferson Davis Highway, Arlington, VA 22202
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Ranked #34 of 50 hotels in Arlington
3.5 of 5 stars 80 Reviews
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80 reviews from our community

What travellers say about this hotel
  • Very clean(5)
  • Flat screen TV(3)
  • Room service(3)
  • Night stay(3)
Traveller rating
    17
    30
    22
    9
    2
Only show reviews for Family (16) | Couples (15) | Business (22)
Date Rating
2007JHtravelers
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012

Hotel is great for business trips and for a quieter hotel. Starbucks in house and a great bistro at reasonable prices. Full service bar is a little pricey but adequate. I will say that the housekeeping management is top notch! I left my suit jacket there and they found it and shipped to my house with no questions asked! That's... More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
1 February 2012

Dear 2007 JHtravelers- Thank you for staying with us recently and filing a survey with TripAdvisor. Your positive comments are much appreciated. As a note, we do have black out draperies behind the set of sheer window treatments that can be pulled to darken the room. I'm sorry you had difficulty locating this set of draperies which could have made... More

30thBirthdayTrip2009
Scottsdale, AZ
Contributor
16 reviews
18 helpful votes
3 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Unfortunately, I have to give a mixed review for this hotel. We got both extremes during our stay, from exceptionally great to exceptionally terrible service. I had to travel to DC for business and since it was our anniversary, my husband and I decided to leave a couple of days early and have little mini-vacation with our 7 month old.... More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
1 February 2012

Dear Guest- Please accept my apology disturbance you had when another guest tried to enter your room during your stay and the poor response you got from the desk associate when you departed. We have taken appropriate action with the staff members involved to address the situation. Please do not hesitate to let me know if you need additional follow... More

RedCyclone02
Minneapolis, Minnesota
Contributor
15 reviews
8 helpful votes
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We stayed at the Courtyard for 4 nights during Fall Break in October. The location is good for flying in/out of DCA & wanting to explore all the sights in DC. The shuttle to the Metro was a convenient option since it's a bit of a walk. It’s only about a 10-15 min metro ride into the Mall area. We... More

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C-130mo
Stuttgart, Germany
2 reviews
1 helpful vote
2 of 5 stars Reviewed 30 November 2011

As a regular Marriott customer, I was underwhelmed on a recent stay at Courtyard Arlington. Rooms are just OK; staff is usually difficult to find; long way to Metro. There are plenty of great hotel in CC to stay here--look elsewhere. More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
2 December 2011

Thank you for your recent review of the hotel. I'd be more than happy to discuss your specific concerns about the rooms and staffing of the hotel. Please feel free to contact me directly at cy.wasct.gm@marriott.com Best regards, Philip Smith General Manager More

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sistinas138
Bethesda, Maryland
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 26 November 2011

I stayed at the Courtyard Arlington Crystal City/Reagan National Airport for two nights last weekend while attending a convention that took place next door at the Hyatt - the Courtyard offered a much better deal ($109/night vs. $169/night at the Hyatt) and was able to deliver two double beds as booked for two adults which the Hyatt had been unable... More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
5 December 2011

Thank you for your feedback on your experience at Courtyard Crystal City during your recent convention hosted by our nieghbors at Hyatt. I'm glad you found the hotel to be a good value and that we were here to assist you with your needs during your stay. If I can be of additional assistance, please feel free to email me... More

LIV2FLY
Senior Contributor
27 reviews
8 helpful votes
1 of 5 stars Reviewed 16 November 2011

I work close to this hotel and stay in the area frequently. The Courtyard has consistently horrible service and it is the worst hotel in this area. The front desk is always understaffed and the staff is generally unfriendly, indicating a management problem. The beds are of poor quality and the towels are thin and cheap. There is a Renaissance... More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
17 November 2011

Dear LIV2FLY- Thank you for your feedback on Courtyard Crystal City. It appears that you did not receive the level of service you expected during your recent stay with us. Please feel free to contact me directly at the hotel so that I may follow up directly with you on your concerns. My contact number is 703 842-2100. Best regards,... More

lchambliss
Birmingham, AL
Senior Contributor
29 reviews
15 helpful votes
5 of 5 stars Reviewed 7 November 2011

I stayed here with points to get in a day of sightseeing before conference. The staff were super nice. The hotel is clean and updated. Hotel shuttle will pick you from DCA. If you want to venture out the shuttle will also take you right up to the metro station. More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
17 November 2011

Dear Ichambliss- Thank you for providing feedback on your recent stay with us. We appreciate your feedback on your enjoyable experience at the hotel. If I can be of addtional assistance, please do not hesitate to contact me directly at 703 842 2100. Best regards Philip Smith General Manager More

ccswim
California
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 5 November 2011

We stayed here on our trip to DC for the marathon and had an great stay. It is not in the center of DC, but the shuttle to the metro worked out great, and you can always take a cab as well. If you take a cab, just make sure you have the address, luckily I did, because the cab... More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
17 November 2011

Dear CCSWIM- The Marine Corps Marathon is a great annual event in the area. We look forward to seeing the runners and their supporters each fall. Please be sure to consider staying with us again next year! Best regards, Philip Smith General Manager More

lbohlen
Oskaloosa, Iowa
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 31 October 2011

I loved this hotel. Very clean, great location, comfortable rooms. Plus, the rate is better than other similar hotels in the area. I got a $60/night rate on Priceline. I stayed here 2 night and then transferred to another Marriott down the street which was $200/night rate which was a special rate. The 2nd hotel was nicer and closer to... More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
17 November 2011

Dear Ibohlen- We are pleased to hear that you enjoyed your stay and got a great rate on Priceline.com. We are pleased to participate with Priceline to offer a great discount when the hotel is a bit slow. Check back for your next visit to the DC area! Best regards, Philip Smith General Manager More

Derek S
Rockford, Illinois
Senior Reviewer
9 reviews
4 helpful votes
5 of 5 stars Reviewed 26 October 2011

The Crystal City Courtyard is a favourite because of its location, price and quality. I've been here about a dozen times, most times I'm in Wahington for business and pleasure. The Metro station is a block away underneath the pricier Marriott. There is a shuttle every few minutes. In fact, I use my Courtyard pass to all of the Marriott... More

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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
17 November 2011

Dear Derek S- Thank you for giving us your feedback on your recent stay at Courtyard Crystal City. We hope to see you again soon! Best regards, Philip Smith General Manager More

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Courtyard Arlington Crystal City/Reagan National Airport Also Known As

  • Courtyard Arlington Crystal City
  • Courtyard Arlington
  • Arlington Courtyard
  • Arlington Marriott
Address: 2899 Jefferson Davis Highway, Arlington, VA 22202

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Courtyard Arlington Crystal City/Reagan National Airport
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