I can tell by the reviews prior to my stay that it should be a pleasurable experience and it was. The hotel looks beautiful since they completed the renovations. The shuttle service is a definate plus. The staff was simply amazing, everyone from the Front Desk, Houskeeping to the Restaurant. I will definately be back and will reccommend this hotel...
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We came to Alexandria for a funeral for a family member so had little advance time to make reservations. The recent customer reviews are suspect- as if staff or their friends wrote them. Our room may have been partially renovated, but the carpet was dirty, condom wrappers were on the floor and the bed skirt was soiled with I don't...
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I am sorry to hear that your stay was less then desireble. On behalf of the Courtyard please accept our sincere apologies, we strive to satisfy every guest by going above and beyond to make sure your stay exceeds expectations. We failed to do so and that will be taking very seriously to better train our staff so this will...
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I was going to the DC area for my daughters college tour and researched hotels for days. And decided on this one because of the following. The have brand new rooms that you can see (request) the Washington Monument. The rooms are clean and the beds are so comfortable you will not miss yours at home! Also the shower always...
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Thank you for your kind words and I am glad to see that we exceeded your expectation. It is very important to provide first class guest service and I am happy to see that we did so. With the renovations coming to a end, I am extreamly satisfied that you enjoyed all that we had to offer here at the...
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I have been staying at this hotel for years. I usally go at holidays since it is close to my family and stay 2-4 nights. The hotel has been going through a renovation the past 4 or so months. It needed to be freshened up and what has been done so far looks great. The manager, John, and his staff...
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Thank you for taking the time to write about the hotel and the enjoyment you had during your stay. . The rooms are newly updated and beautiful to go along with our lobby and new Bistro restaurant. We look forward to seeing you again in the near future and hopefully continue to exceed your expectations and be your hotelof choice...
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Our hockey team stayed at the SHS for a travel weekend. It was clean and the staff was very friendly. They even provided us an empty conference room where the boys could hang out without disturbing other guests. They helped us with restaurant recommendations and delivery services in the area and even let us eat together as a group in...
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Thank you for taking the time to write such a kind review about your stay at the Courtyard Pentagon South-Alexandria. Our goal is to have each guest that stays here leave satisfied and I am glad we have reached our goal during your stay.
We look forward to welcoming you back to stay with us in the future.
Keith Moses...
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my family and i went to washington for a weekend vacation. the staff was very friendly and helpful. the lobby was beautiful and fancy the people were very friendly and very helpful. we saw a lot of sites because the staff informed us of what we should do bacause we had such a short time. the food at the hotel...
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Thank you for kind comments regarding your recent stay with us. I couldn’t agree more with your assessment of our staff as they truly do go above and beyond for our guests, and it’s inspiring when a guest lets us know how happy they are.
We look forward to seeing you again soon.
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I reviewed this hotel last year before the renovation began. The lobby is now finished and beautifully modern. There is a nice bistro for light food and a work area with computers. They have a fabulous large screen, interactive video display in the lobby where you can get traffic, weather, news and other relevant information. The fitness room has been...
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Reviewed 13 July 2011
Thank you very much for choosing to stay with us during your trips to the DC area. I agree, the recent upgrades that have been completed to the lobby, meeting space, fitness center and guestrooms are amazing.
We appreciate your business and kind words regarding the team members. Your comments will be posted for all the team members to see,...
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Visiting Mt Vernon and Old Town so wanted to stay overnight in Alexandria. This hotel is not that close to those attractions but turned out to be a good choice for us. Rooms are standard, clean and comfortable. Lobby is big and beautiful with a very spacious seating area including round booths with private TVs! As you can imagine this...
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Thank you for your review. I am pleased to hear that you enjoyed your accommodations and the location was ideal for you. I do apologize for the temperature of the hot tub, but are pleased you were able to enjoy our indoor swimming pool. It is truly as great place to relax and enjoy time with family and friends.
We...
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I represent the local governement of Alexandria for a very contentious project, and am responsible for making all arrangements for a citizens advisory group created by our City Council. We have been holding monthly meetings for the past three years or so, and they are usually in library or public school meeting rooms. The Courtyard Marriott - Alexandria South Pentaon...
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Thank you so much for taking the time to write such a nice review. We are delighted you enjoyed your experience with us and and hope to see you are your gruop return again.
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The hotel is close to D.C. and Regan Airport. I have been a Marriott member since 1991. In order for me to actually write a Review you must be " Exceptional " as to Cleanliness and Customer Satisfaction. This Location is moderate an quaint and newly renovated. The people whom work there take pride in their work and the Managers...
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Thank you so much for your review. We enjoy seeing you every month and John was excited to read your review. We enjoy seeing you and your grand children create such fond memories. It is an honor to serve you and your family.
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