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All 179 Austin hotels

Omni Austin Hotel Downtown

4.0 of 5
700 San Jacinto Blvd at 8th St, Austin, TX 78701 (Downtown)
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Omni Austin Hotel Downtown
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74%
Ranked #37 of 179 hotels in Austin
Most recent review
4 of 5 stars Reviewed 17 June 2013
alliecat2842 Olney, Maryland
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610 reviews from our community

Traveller rating
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    213
    83
    48
    37
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Families
74
 
Couples
153
 
Solo
50
 
Business
207
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Olney, Maryland
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

The Omni is in a great downtown location. It is a large hotel with good meeting space. The front desk staff were friendly and professional. The rooms were nicely appointed with good workspace and outlets. Lots of pillows on the bed to accomodate a range of sleep preferences. The bar service was so so, but the housekeeping staff was great.... More

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San Jose
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

I'm really impressed with the service, amenities, location and comfort of this hotel! I'm not really a big fancy hotel kind of person, but I travel a bit for business and this is the nicest hotel I've stayed in for some time, maybe ever. The staff is very professional and very customer focused, my room is really well appointed down... More

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Pennington, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

Really impressed by everything about this hotel - service, room, food and bar - were top-notch. And just a short walk to great restaurants and music bars. Of course, the free tea in bed in the morning was very much appreciated too...

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Kerrville, Texas
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

This hotel was so much more than I expected. The view from the roof top, while swimming under the stars was fantastic. The staff was very professional and friendly. And the bed? I need to find out what kind it was....one of the best night's sleep I have had. The only complaint was the hotel's restaurant was a little costly... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

I was part of the leadership team hosting the NASDTEC annual conference and the hotel was excellent. The facilities are very nice, as are the rooms and it is very central for getting out and about around town when time permits. One of the best elements of the hotel was the staff, the audio/video/IT guy was amazing and could not... More

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review
14 June 2013

Thank you so much for taking time out to post a review of your recent experience at our hotel. As a result of your comments, our Banquet and A/V staff members will receive special recognition. We appreciate the acknowlegements and value your feedback and patronage. We hope you have the opportunity to return in the near future. More

Mokena, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 10 June 2013

My friend and I stayed there from Tuesday-Friday. The service was incredible! Jonathan was a wealth of information and provided maps and info. for places to see. Every place we ate was terrific. Our room was clean and quiet. We had the pool to ourselves each day. The music piped in was perfect. Breakfast and nightly drinks and snacks were... More

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See 2 more reviews by XTrishX for Austin
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review
11 June 2013

We appreciate you taking the time to recognize several of our associates that provided you with outstanding service. They will receive special acknowledgement as a result of your comments. We look forward to welcoming you back in the near future. More

2 reviews
2 of 5 stars Reviewed 10 June 2013 via mobile

We stayed Saturday and Sunday. I was kept up until past 2:30 am by loud window rattling booming from the clubs down the street. Noise ordinance much? Called the front desk and was told "sorry about that" no offer to switch our suite or any other nicety to make up for it. Also, they stop serving breakfast at 9:30. Really??... More

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review
11 June 2013

Thank you for taking time to review our property. Unfortunately we do have noise issues with the loud clubs on 6th street. We work with the city to try to control the sound however on weekends the decibel level is allowed to be over 80 until clubs close. We take reading and call the city any time the level is... More

College Station, TX
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 8 June 2013

Stayed here for a convention. Because of my enrollment in the loyalty program, I was upgraded to a suite. The room was absolutely beautiful with uniquely Texan touches in the finishes. The convention facilities were great and the food was good. I would recommend this hotel for business or for leisure if visiting the downtown Austin area. It is conveniently... More

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See 2 more reviews by winags for Austin
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review
10 June 2013

We appreciate the positive review of your experience and welcome you to our Select Guest program. More

Richmond, Virginia
Top Contributor
53 reviews 53 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 8 June 2013

Check-in went great. I was very impressed that a manager appeared to be coaching the front desk staff when I checked in at 8:30pm. Management clearly doesn't work 9-5 at this hotel. That's probably why the staff is so terrific. Also, I got signed up for the Omni Select frequent traveler program. You get several benefits such as a free... More

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review
10 June 2013

Thank you for taking time to post your review. We thank you for the positive comments and do appreciate the constructive feedback. We value your patronage as a Select Guest and looking forward to seeing you again in the near future. More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 June 2013

my sister and I were on a road trip of Texas. we spent two nights in this hotel. we had a lovely stay. the concierge, Mark, was a great help to us... all hotels should have someone like him. thanks. two ladies from Scotland

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GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review
7 June 2013

We appreciate your kind remarks regarding our Guest Services Supervisor, Mark. He will receive special recognition as a result of your comments. We thank you for taking the time to post your feedback and hope you will have the opportunity to return to Austin and our hotel when your travels bring you back to the United States. More

 
 
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Additional Information about Omni Austin Hotel Downtown

Also Known As:
Omni Hotel Austin
Omni Austin
Austin Omni
Address: 700 San Jacinto Blvd at 8th St, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Austin
#17 Business Hotels in Austin
#38 Family Hotels in Austin
Price range (per night): ₹9,394 - ₹16,309
Hotel Class:4 star (4*)
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