The front desk rep chase,was awesome. He listened to the horrible experience I had at my previous hotel and took care of me. Had a great stay because of him! More

This Sheraton was a regular hotel, bit more on the nice side due to flat screen tv and simple contemporary designs in the rooms. The beds were nice and soft, had 4 pillows per bed, and the room was very clean. Hotel lobby and bar was really nice and new though. Parking was $15/day for self-park in their garage, but... More

I enjoyed the view until I looked up on my ceiling and saw a condom on the smoke detector hanging above where I sleep in the room. I called the the lady for more towels and had her remove it. If I wasn't with my mother, then I would have made a big deal about it. Our room was supposed... More

This hotel was fabulous in the service area! I didn't stay long enough to really rate other parts, but I can say for sure that the staff does a great job. More

The Hotel is in a good location downtown for getting in and out. Room was fine - no complaints other than I prefer softer towels. Edwin at the front desk was quick and courteous. More

The place is just worn out. I get the feeling this room has seen better days, despite some new touches, like TV and lighting. The walls and carpets and bathroom are banged up. The hallways smell musty. Not awful but not especially nice at all. There's better mid-level options in downtown Austin. By far. More

We booked the room through Hotwire and were very pleased with our stay at the Sheraton. We were disappointed at first when we went up to the room and door to the room was literally 15 feet from the elevator door. I'm not sure if we received the room right by the elevator because we booked through Hotwire instead of... More

I had a really nice experience and the staff was very accommodating and helpful. Especially Edwin. More

Edwin helped check us in quickly and smoothly. He was so friendly and helpful. Overall the hotel is beautiful and has great views of Austin, within walking distance to 6th St. Staff has great customer service. More