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SpringHill Suites Austin North / Parmer Lane

3.0 of 5
12520 North IH 35, Austin, TX 78753
Hotel amenities
SpringHill Suites Austin North / Parmer Lane
Ranked #87 of 186 hotels in Austin
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    7
    11
    4
    6
    0
Date Rating
Plano, TX
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 29 April 2012

I have stayed and many Sprighill Suites over the years, this was the most disappointing stay at a Springhill yet. For starters, when I arrived there was no one at the front desk, rather a sign stating they would be back in a few minutes... after 5 minutes I was finally able to check in. When I went to bed,... More

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See 3 more reviews by dittymau for Austin
Sioux Falls, SD
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 28 April 2012

I stayed here twice in the last month for business, and I can't tell you how nice it was to come back to this hotel after the long day at work. The staff rolled out the red carpet during my stay, from treats one night to a basket of snacks waiting for me another night. Rooms The rooms were spotless,... More

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Fort Worth, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 March 2012

We stayed one night with Marriott points (Category 2). The staff was very friendly and helpful. The hotel was very clean. Our room was on the 5th floor, south side, and we had a nice view of the pond. The room was clean and comfortable. Although the hotel is just off the interstate, we heard no traffic noise.

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Denver, Colorado
Senior Contributor
33 reviews 33 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 March 2012

I don't like traveling to cities where you have to drive everywhere, but I had to go to Austin for work. Colleagues suggested the Springhill Suites, and it is a good hotel. Nothing fancy or inspiring, but clean, with the basics for a "suite" hotel. The daily cleaning service hasn't forgotten anything all week, which is unusual in my experience.... More

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See 4 more reviews by Frontierfan for Austin
Bend, OR
Top Contributor
109 reviews 109 reviews
Reviews in 44 cities Reviews in 44 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 13 February 2012

What a nice surprise was our six night stay at this property! Top notch customer service. Well maintained facility with everything, from pool to exercise room to laundry, in working order. Clean (and recently updated we think) studio suites with comfortable beds and good bathroom layouts. Setting expectations appropriately for what a Springhill Suite property is and is not, we’d... More

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See 5 more reviews by piacere for Austin
Puchong
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 February 2012

Prior leaving for the US, I was searching for hotels in Austin. SpringHill Suites offered the best rates. Although a couple of miles down the road to Round Rock, traffic wasn't an issue and I saved quite a bit compared to hotels in Round Rock area. The staff was friendly, provides full breakfast and free WiFi in all rooms. They... More

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Orlando, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

The staff is very friendly and the bed is comfortable (great fluffy pillows). But.. The breakfast seemed to always be microwavable egg patties and sausage patties as the hot dish. They did have other items on breakfast bar but that always seemed to be the hot items. The hotel is under renovations that seems to have been going on forever.... More

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3 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We were looking for a good location to stopover between San Antonio and Dallas, and we landed on this hotel. The front desk staff was very good and friendly, even offered the kids chocolates/candies. The cookies in the lobby also helped put a smile on the face of the family. There is work going on in the property but in-spite... More

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Texas
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 August 2011

Check-in was very fast and service was friendly. The room was clean and spacious with a mini-fridge and a microwave. The fitness center is nice. The only problem I had is that the thermostat in the room was not very user-friendly, but overall I had a nice stay.

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SHSAustin, Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review
26 August 2011

Thank you so much for taking the time out to tell us about your most recent visit to our hotel. We want to make sure each experience is perfect and that we can provide a clean, comfortable and relaxing environment for each of our guests.We truly appreciate you sharing your feedback and look forward to welcoming you back soon! Livia... More

Austin, Texas
Top Contributor
71 reviews 71 reviews
Reviews in 40 cities Reviews in 40 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 19 June 2011
1
person found this review helpful

Though I am not a big fan of the location, the hotel was clean, comfortable and stress free. The room I had seemed a little small if you are traveling with a family, but after the family left it was fine. I stayed on points and felt the point to dollar ratio was a value. Not sure if I would... More

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See 12 more reviews by midsouthbuckeyes for Austin
SHSAustin, General Manager at SpringHill Suites Austin North / Parmer Lane, responded to this review
26 August 2011

Midsouthbuckeyes, We thank you for taking the time to offer your feedback regarding your experience at our hotel, we truly appreciate it. If you are ever in Austin again, we would love to welcome you back! Livia Salinas Assistant General Manager More

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Additional Information about SpringHill Suites Austin North / Parmer Lane

  • Springhill Suites Austin
Address: 12520 North IH 35, Austin, TX 78753
Price range (per night):* INR6,329 - 9,018

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SpringHill Suites Austin North / Parmer Lane
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