I stayed at this hotel for a two yar work period about 3 years ago. I'm back in town for another 6 months of work. I liked it then, I like it now. Conveniently located near the airport, you can get most anywhere in Austin as quickly as the overcrowded freeways and roads allow. Service is good, rooms are still... More

I had stayed at this hotel a couple of years ago and was very happy with the nice, fresh, new bed linens and decided to book again. The room was good, but I didn't get the same comforting feeling as before. The property has bright flood lights that were glaring into the room until about 3:00 am which was disappointing.... More

My room was huge, clean and comfortable, and the staff most pleasant and helpful. I had booked through Hotwire because of it's rating and airport van service. My only problem had to do with my pick up on arrival at the airport. Since I have knee problems, I called the hotel a few days before to get down the logistics... More

My colleagues and I traveled to Austin recently for a conference and stayed at the Holiday Inn Express instead of the conference hotel. We were pleasantly surprised by the friendliness of the staff and the comfortable accommodations. The hotel hosts a nice happy hour each afternoon and serves a full, hot breakfast. It's close to the airport and major freeways... More

Although I appropriately cancelled my hotel reservation as required, I was charged nevertheless. Discussions were fruitless. The "day manager" was very rude and unfriendly, her name is Nora Morales. I took this situation up with the national Holiday Inn service center (1 800 621 0555). They advised I call my credit card company to have the charge cancelled or talk... More

Be aware of thieves at the hotel. They state they have cameras and security but they do not. Even the crime scene unit and police officer could not find cameras outside. The hotel itself was good and the desk was nice. But when you park right in FRONT of the hotel and someone bashes your window and takes over 500... More

The staff was extremely helpful in every way. From the activities in the hotel, to where things were located, & help with business center, etc, They also aided us with recommending restaurants that were close by Room was very nice, clean, plenty of towels, etc. everything worked and they had all the items they describe would be available, iron, hair... More

Very close to airport, we flew into Austin and due to late flight we opted to stay close to airport instead of taking taxi downtown where meeting was being held. Shuttle picked us up at airport after we called,, very polite driver. We asked about restaurants within walking distance. None of them appealed to us, driver informed us he could... More

Enjoyed our stay at the hotel. Room had a mini-refrigerator and a microwave which was great. The staff was very friendly and helpful. It's perhaps a short 10 minute drive to the center of downtown. Hotel looks brand new. We really enjoyed our room. Bed was good and comfortable. The staff was courteous and helpful. We would definitely stay here... More