To set the stage, I was down here for a weekend to go to a family members wedding down in San Marcos. However, I made a good weekend of it, picking my son up from his base in Fort Hood. Our goal for the weekend was to have a great time. We wanted close to 6th street, and I wasn't...
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Dear Deherrmm,
I want to personally thank you for your review and for your business! I appreciate your feedback which allows us to continue to improve our products and servcies for you and all future guests of ours. We will continue to make major improvements so that you will experience first class service every time you stay at the Hilton...
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We stayed here on New Year's Eve. The location was absolutely perfect for hitting Sixth Street! The room was good and the breakfast was excellent. We did not the outdoor pool - it was very small and exposed. Overall, I would recommend the hotel if you want to experience Austin's nightlife.
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Dear CareyKat,
Thank you for selecting our hotel for your most recent stay. NYE was an exciting time in the city of Austin and we are pleased to hear that our location was perfect for you. Please contact me directly for your next visit to Austin so that I may assist you to ensure you have another extraordinary experience at...
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STAY AWAY FROM THIS HOTEL!
My wife and I were visiting for a nice weekend away... that didn't happen.
This was probably the worst experiance I've had at a hotel. If you're into a college frat house experience, then this is the place for you. The hotel was overrun by drunk college kids who yelled all night (FYI, this was...
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Dear textodd,
Thank you so very much for sharing your hotel experience. We take everything our guests say very seriously and communicate all of your feedback to the corresponding departments when necessary. That said we are proudly in the top 20% of Hilton Worldwide for room cleanliness, bathroom cleanliness and outdoor landscaping as well as numerous other attributes. I would...
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I've stayed here several times, always good overall, but this time everything was perfect, from the service (valet. Front desk,housekeeping, to the rooms)
Add that to the location and this is a great place to stay!
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Good Morning LDOtraveler,
Thank you for your loyalty and the team was excited to see you back! We appreciate your reveiw and our team's #1 goal is to provide superior service to you each and every time. If there is ever anything we can do to be of service, please let us know. Have a wonderful week and we look...
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Was a little concerned as we approached the hotel is right off the freeway, but actually very decent place. Newly renovated spacious rooms, prime downtown location, friendly staff and a good view of the Capitol. If you get a good rate here, it's worth it.
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Dear mihai123,
Thank you for your review and we appreciate your business. We were pleased to hear that our location was perfect for you and that we exceeded your expectations. I look foward to seeing you in the future and have a wonderful day!
Always at your service,
Blake Doran
General Manager
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This Hilton Garden Inn is in a prime location for walking to multiple eateries, bars, BBQ, and live music. Easy on-off access to the main North South freeway.
Joquine, at the front desk, gave us a wonderful "partial" view of the capitol buidling which also allowed us sunset over the river. Room was large with fridge and microwave. Great made-to-order...
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Dear travellass50,
We are thrilled to hear about your extraordinary experience at our property and want you to know that we appreicate your business and loyalty. The city of Austin is an amazing and unique city that offers a wide variety of things to do for everyone, and we are very proud of our hotel, services, and location that ensure...
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On 5th street in downtown Austin. Stayed at the hotel during a volleyball tournament -- pretty much the entire hotel was rented to volleyball families. Rooms are comfortable - clean - and modern, free internet, refrig, in room coffee maker, etc....
Only possible drawback -- valet parking only -- but that's pretty much the standard in downtown Austin. It was...
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Dear kwenbee13,
Thank you for selecting our hotel for your most recent trip to Austin, TX and we truly appreicate your review and comments provided. We are always at your service and we are excited to see you in the future - as we continue to improve our products and services for you. Thank you again for your loyalty and...
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Celebrated our anniversary this year by doing a staycation at the Hilton. We got a room on Hotwire for a good price. The front desk staff was really welcoming and even upgraded our room when they found out we were celebrating. The room had an amazing view of downtown and was really spacious. All in all, a great stay for...
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Good Morning restrad:
Thank you for your review from your most recent stay with us. We truly appreciate your feedback and business and cannot wait to see you back in the future. If there is ever anything we can do to be of service, please do not hesitate to contact us before your next stay so we can create an...
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if you think that you might party a night, or visit the university, or a museum or 2 this is the location right at the end of 6th street.
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Dear Ronald B:
Thank you for your most recent review and we appreciate your business and loyalty. Location is key in the Austin market and our location has the best of both worlds. Access to all the restaurants, museums, music venues, bars/night life, parks, downtown acitivites, The University of Texas, I H 35, and the Austin airport wil benefit each...
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We stayed at the Hilton Garden Inn in downtown Austin both because of its good reputation and close proximity to the places we wanted to visit during our overnight stay. The room was spacious, separate bathtub and shower in a good size bathroom. Our suite was clean, nicely appointed and we had an excellent night's sleep. We would definitely stay...
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Good Morning TexiKilleen-TX:
Thank you so much for your wonderful review and more importanly for your business and loyalty. Our number one goal is to ensure the care and comfort of our guests is executed each and every day so that you may experience Austin, TX and the Hilton Garden Inn Austin Downtown at our highest level. Superior service provided...
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351 Reviews
