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All 179 Austin hotels

Courtyard Austin - University Area

3.0 of 5
5660 North IH-35, Austin, TX 78751
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65%
Ranked #65 of 179 hotels in Austin
Most recent review
4 of 5 stars Reviewed 18 June 2013
brobob1225 richmond virginia
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121 reviews from our community

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Traveller rating
    45
    31
    25
    15
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Date Rating
richmond virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW via mobile

Being a gold Marriott member I am used to nice amenities like free breakfast. It didn't seem to be important to them at all that I was a gold member. Asked three times and finally one nice desk clerk have is a free breakfast. Tiny bathtub area.

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Texas
Top Contributor
69 reviews 69 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

Although it has been about a year since my last stay at this property, the hotel is about the same. There are new staff members. I can tell there has been ample training with customer service because of how I was greeted this time compared to how I was received in the past. There was what looked like renovations occurring.... More

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See 11 more reviews by AskDrReg for Austin
CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
16 June 2013

Dear Guest, Thank you for taking the time to share your experiences with other travelers. As you noticed, we are planning for renovations in the future and are very excited about them. Courtyard as a brand does not offer complimentary breakfast across the board like some of the other Marriott products do such as Fairfield or Residence Inn. It seems... More

2 reviews
2 of 5 stars Reviewed 10 June 2013 via mobile

Hotel feels tried. Bathrooms are small and in need of updating. There is a charge for breakfast. Staff is friendly but rooms feel worn. TV is small and furnishings are old style. Linens are poor quality. Hotel is well priced but still feels like a poor value.

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CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
16 June 2013

Dear Angela, Thank you for taking the time to leave feedback about your recent stay with us. I am glad the staff met your expectations however, I am sad to hear that other areas fell short. There is a small charge for breakfast due to the fact that it is actually prepared fresh by a chef as opposed to other... More

Houston, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 9 June 2013

we staid at this place fri-sun for a austin weekend trip. We booked our trip through a priceline special and got the room for $55 per night. So for what we paid, this place was PERFECT and just what we wanted. A CLEAN king size hotel room in Austin in a safe hotel! However, the hotels.com rate for this hotel... More

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See 2 more reviews by RobzHOU for Austin
CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
10 June 2013

Dear Guest, Thank you for leaving feedback about your most recent stay with us. I am sincerely sorry for the inconveniences that you experienced but, it sounds like overall we were able to meet the expectation of clean and friendly! Hopefully the next time your travels bring you back to Austin, you will stay with us again! More

Dallas
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 June 2013

I got a great deal on this hotel through Priceline. Although labeled by Trip Advisor as "University Area," it's really about four miles north of the University of Texas, which is about 10 minutes away via I-35. The staff I dealt with were welcoming and helpful. The room was clean and the bed was very comfortable. We had a view... More

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CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
10 June 2013

Dear Guest, First of all, thank you very much for taking the time out of your day to leave feedback about your recent stay with us! You are correct in the distance to the University however, we are the closest Marriott product without having to stay downtown and pay the prices for hotel rooms downtown. I am very happy that... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 June 2013

I recently stayed here for a week while on holidays. I was very impressed with how courteous and helpful the staff were. I travelled alone but the front desk staff made me feel welcome and right at home. They went above and beyond my expectations - checking and printing the bus schedule, providing directions to restaurants, asking how my stay... More

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CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
4 June 2013

Dear Guest, Thank you so much for taking the time to leave feedback about your stay on TripAdvisor! I am glad that you enjoyed your stay with us and we were able to assist you with getting around town. We live to be clean and friendly and it definitely seems as though we lived up to that with you. Please... More

Sacramento, California
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 20 May 2013

I have stayed at this hotel before and liked it so I figured I would stay with a good thing. Once again the front desk staff was very friendly and helpful. It pays to be a rewards member as I received free drink coupons. The only small glitch was when we got to our room we noticed there were some... More

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See 2 more reviews by DeeinJapan for Austin
CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
21 May 2013

Dear Guest, Thank you very much for taking the time to leave feedback about your recent stay! I am sorry to hear the first room had ants but, I am very glad to hear the service side of it was handled quickly and met your expectations. Again, thank you for staying with us and we look forward to having you... More

Houston, Texas
1 review
5 of 5 stars Reviewed 18 May 2013

My business trip was near perfect - the staff was great at directions to places in Austin - excellent location IH35 and US 290. Room was typical excellent Courtyard quality. Breakfast was fine. Additional - a young manager, named Zack, was there when I checked in the evening. The next morning early he was setting silverware in the breakfast area... More

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CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
21 May 2013

Dear Bill, Thank you so much for taking the time to leave feedback about your stay on TripAdvisor. The staff is definitely very passionate about their job and it reflects in the great customer service they provide. Part of providing excellent customer service is the dedication which was clearly displayed by staying late and arriving early to make sure the... More

Germantown, Tennessee
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 May 2013

I was town to attend a seminar at the University of Texas (Austin). It was a bit difficult to locate the hotel entrance at rush hour, and I in fact missed it the first time while concentrating on traffic and my GPS. I took the turnaround on the service road and spotted the Marriott sign by the Captain Benny seafood... More

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See 3 more reviews by Thom P for Austin
CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
16 May 2013

Dear Thom, THANK YOU! The problems that occurred during your stay were definitely outside of our control and have since been corrected. We control what we can on property which is to be clean and friendly. If we are doing those two things, the rest will fall into place. We definitely look forward to having you back the next time... More

Texas
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 8 May 2013

My wife and I stayed at this Courtyard location recently. The hotel is conveniently located in IH-35, so getting around Austin is exceptionally easy... BUT it is a real trick to find the "entrance" to this property off of the interstate access road. Tiny little sign, just past the gas station and shrimp restaurant... hard for me to find when... More

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See 8 more reviews by Rico3201 for Austin
CourtyardAusUni, Manager at Courtyard Austin - University Area, responded to this review
16 May 2013

Dear Guest, Thank you VERY much for leaving feedback about your recent stay with us. We really do try very hard to control the things we can which are to be clean and friendly. From the point of check-in to check-out every point of contact should exceed your expectations! We do offer complimentary WiFi throughout the facility and you are... More

 
 
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Additional Information about Courtyard Austin - University Area

Also Known As:
Courtyard Austin - University Area Hotel
Courtyard Austin - University Area Hotel Austin
Courtyard Austin Central
Courtyard Austin
Austin Marriott
Austin Courtyard
Address: 5660 North IH-35, Austin, TX 78751
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotels in Austin
#67 Business Hotels in Austin
Price range (per night): ₹5,725 - ₹10,119
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Just a few miles north of downtown Austin, 6th Street, and the Texas State Capitol, Courtyard Austin University Area offers newly-renovated guestrooms, onsite cafe and outdoor pool. Our University of Texas Austin hotel is just 3 miles from the campus off Exit 238A of I-35. Modern guestrooms feature Marriott luxury bedding, flat-screen TVs and free WiFi. Guests will enjoy a reasonably-priced breakfast buffet at our cafe before heading for a dip in our outdoor pool or a workout at our 24-hour fitness center. With over 1,600 sq. ft. of event space, business meetings are easy at Courtyard Austin Univeristy Area. ... more   less 
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