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Courtyard by Marriott Austin Northwest/Arboretum

3.0 of 5
9409 Stonelake Boulevard, Austin, TX 78759
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Courtyard by Marriott Austin Northwest/Arboretum
Ranked #13 of 186 hotels in Austin
4.5 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    32
    20
    10
    5
    0
Date Rating
Amarillo, Texas
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 May 2012 NEW

I got this room through Priceline for a one night stay in Austin. For what I paid it was just fine. Close to shopping and a very confusing highway system, it was a trip to get to. I could see it, I just had to figure out how to get across the highway. My tom-tom was not much help. The... More

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See 2 more reviews by Sandra P for Austin
Dallas, Texas, United States
1 review
5 of 5 stars Reviewed 27 May 2012 NEW

This hotel has been recently renovated and is beautiful. But Beauty without a great attitude is nothing. Everyone here, from the people working in the Bistro to the front desk was outstanding. It was like they were a family taking care of their extended family. Everytime I asked them for something, once they served me, they would say, is there... More

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
29 May 2012

THANK YOU so much for your awesome comments about our staff, and we're so glad to you've chosen to call us your home away from home! See you soon, Crystal and Courtyard team More

Los Angeles, California
1 review
5 of 5 stars Reviewed 7 May 2012

My fiance and I stayed here a few weekends ago while were in town to check out UT Austin and could not have been happier. The service was fast and friendly, the room was clean and the bed was extremely comfortable, a major plus since most hotel beds are not easy to sleep on. We also really enjoyed the convenient... More

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
14 May 2012

Thank you for taking the time to leave us a review on TripAdvisor! We are so glad that you enjoyed your stay & hope to see you back again- Crystal & Team CY NW More

Houston, Texas
Senior Contributor
32 reviews 32 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2012

Had a great stay at this hotel! The day staff was absolutely wonderful especially the manager and the bistro employees. Our room was neat and clean each day of our stay. We were able to request additional towels when we had gone out to Barton Springs and had no problems. Our floor was nice and quiet. This place is a... More

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See 6 more reviews by UHcougarBdaygirl for Austin
crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
14 May 2012

Thank you so much for your nice note about our new Bistro, we love it too! I will make sure to share your thoughts with the team and hope to you see back again soon- Crystal More

2 reviews
5 of 5 stars Reviewed 30 April 2012

We recently stayed over a weekend for a concert downtown and were very happy with our stay. Great restaurants within walking distance (including one with great happy hour specials in the hotel) and it only took 10 minutes to get downtown. Staff is very friendly and we loved the breakfast...who knew you could get Starbucks 24-hours at a hotel?!? We... More

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
23 May 2012

Thank you so much for taking the time to compliment our staff and hotel. Thank you for choosing our hotel during your trip to Austin, the live music capital of the world! We hope you enjoyed the concert and see you next time, Crystal & Team Courytard Austin NW More

New York State
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 April 2012

My daughter and I stayed here over Easter weekend while attending a wedding in Austin. The location was perfect for all that we were doing. Easy to get to and centrally located. Rooms were well decorated and very clean. Just wish it had had a fridge.

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
24 April 2012

Thank you so much for staying with us! We're so glad you enjoyed your stay and hope to see you again soon- Crystal & Team CY NW More

Killeen, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

I bought a deal on living social that involved a stay at Courtyard, $20 voucher at the bar, and keepsakes. The hotel was extremely clean and had a great pool area. It was an overall positive experience. I was a little worried at first due to my first impression. When my husband and I arrived at the hotel we, of... More

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
24 April 2012

Thank you for taking the time to leave us a review on TripAdvisor. We appreciate you purchasing one of the packages on Living Social, however I am very sorry to hear about your checkin and would love to hear more about it as we strive for excellent service. Crystal More

Scottsdale,Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

This was a typical Marriott Courtyard and somewhat pricey because South by Southwest was taking place, but what stood out was the excellent and caring staff. I have never stayed at a hotel where I felt welcomed and part of the hotel family. I was in Austin to be with my son who had just been diagnosed with cancer. When... More

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
30 March 2012

It was such a pleasure to host you last week, we just wish it was under better circumstances! We all enjoyed having you in our home and hope that your son feels much better soon, we'll see you in May- Kevin and CY team More

1 review
5 of 5 stars Reviewed 18 March 2012 via mobile

One of the best stays of our life. Clean, friendly staff, great big rooms, fantastic breakfast, Starbucks coffee, great price. Earth friendly design

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
21 March 2012

Thanks for making my day! SO glad that you enjoyed your stay with us and I really appreciate you taking the time to celebrate our team! It's truly important to us that guests have a great stay and we hope to see you back soon. Crystal & Team CY NW More

Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 March 2012

Granted, we stayed at this hotel on a busy weekend and booked it at the last minute, but the hefty price made my stay not so pleasant. The beds were doubles, not queens, and there was no complimentary breakfast. You could pay for an available breakfast, but with the overpriced room and the out of control Austin fees and taxes... More

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crystal schwartz, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review
21 March 2012

We are sorry that you were visiting during a city wide sellout event and that your rate was considered too high, our weekend rates typically run $100-$130! We'd love to invite you back for a free night stay, it would be my pleasure to take care of your reservation personally. Our new Bistro serves breakfast YOUR way, meaning no more... More

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Additional Information about Courtyard by Marriott Austin Northwest/Arboretum

  • Courtyard Austin
  • Austin Courtyard
  • Austin Marriott
Address: 9409 Stonelake Boulevard, Austin, TX 78759
Price range (per night):* INR6,217 - 12,882

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Courtyard by Marriott Austin Northwest/Arboretum
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