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DoubleTree Suites by Hilton - Austin

3.5 of 5
303 W 15th St, Austin, TX 78701-1692 (Downtown)
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DoubleTree Suites by Hilton - Austin
Ranked #23 of 179 hotels in Austin
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78 reviews from our community

    Trip type
Traveller rating
    38
    25
    11
    2
    2
Date Rating
Las Vegas
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 May 2013

Our experience here was first rate, beginning with a beautiful view of the Capitol from our room, and continued by the flawless service from the front desk and valet. Our suite was ready upon check-in, and everything after that was as we expect from the Doubletree service-wise. We would certainly call on this locale for our next visit to Austin.

Was this review helpful? Yes 1
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review
20 May 2013

Dear PO2008, Thank you for the wonderful response! I’m so glad you enjoyed your stay with us, and we’d love to see you again. Come back soon and we’ll save ya a delicious chocolate chip cookie! Warm Regards, Lee Bortner Sales Coordinator More

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

For the past three years, I travel to Austin every three months. This hotel by far exceeds any expectations I have for stays outside of my home. The problem is I tend to compare other hotels to the Doubletree Suites-Austin and many fall short of the bar. In addition, they're always helpful in storing my bike when a room is... More

Was this review helpful? Yes 1
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review
20 May 2013

Dear Dr-GDillon, Thank you so much for your really nice feedback! We’re not just a music town, but also a ‘bike kind of town’ and we’re happy to assist you and your bike! Your kind words are much appreciated and we hope to see you and your bike again soon! Don’t forget the Livestrong ride in October! Warm Regards, Lee... More

Atlanta
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 13 May 2013

This is a very nice suite setup near the state capitol, about 9 blocks from the entertainment district. There are good restraints a little nearer but the hot spots are a bit of a hike. The staff and rooms however are very nice. I would definitely return.

Was this review helpful? Yes 1
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review
20 May 2013

Dear Tardawg, I certainly understand what you’re saying. Our hotel is ‘a little bit of a hike from the entertainment and warehouse districts’ but don’t forget we have complimentary hotel shuttle (fondly known as our ‘Sweet Ride’) within a two mile radius, which includes both districts mentioned above. I appreciate your feedback and will pass along your kind words to... More

Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013

Had a solid stay here on a somewhat busy Saturday. Very nice property that has recently been remodeled so everything looks new with an updated contemporary decor. Rooms are big and truly a suite with a separate bedroom you can close off with a real door, and a kitchenette with small sink, microwave, dishwasher, full size refrigerator. There is a... More

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Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review
20 May 2013

Dear KayC803, I truly appreciate your valuable feedback. Sounds like we need to raise the bar on a few areas and my apologies you did not experience some basic services. We pride ourselves on exceptional detailed service but happy your enjoyed your stay overall. I will relay your feedback, particularly where we need to improve and appreciate you pointing out... More

Arlington, Virginia
Senior Contributor
23 reviews 23 reviews
Reviews in 5 cities Reviews in 5 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 12 May 2013

This is the second year in a row that I've stayed at this Doubletree for a business conference. I'm very glad I did because the staff, location and facilities are still outstanding. The suites are spacious and very comfortable. I recommend the higher floors and, if you can get one, a corner room with a view towards the Capitol. The... More

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Review collected in partnership with DoubleTree by Hilton

See 9 more reviews by Debra D for Austin
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review
20 May 2013

Dear Debra D, Thank you for the outstanding feedback! I will pass along your compliments to my teammates. We’ll see you next year, Debra! Warm Regards, Lee Bortner Sales Coordinator More

Houston, Texas
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 9 May 2013

I am satisfied every time I stay here. The rooms are big and the location next to the Capitol can't be beat. The staff is always friendly. There are many hotels in downtown Austin and the Doubletree is one of the best. Helpful hint, if you are looking for a great dive bar walk a couple of blocks to The... More

Was this review helpful? Yes 1
See 5 more reviews by houston1836 for Austin
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review
20 May 2013

Dear Houston1836, I am so glad to hear after multiple stays you consider out hotel to be the best in Austin. What an incredible compliment! I will pass along your remarks to our team and hope to serve as your host again in the future. P.S. Did you know our State Capitol used to have a tunnel leading to the... More

The Woodlands, Texas
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 9 May 2013 via mobile

We walked in at 9:30 without a reservation. The doorman and the reception staff were very welcoming. We got a beautiful suite on the twelfth floor with a large bedroom, living room, and bathroom as well as a kitchenette and a dinette/desk area. I would have given this a 5 for the room but the refrigerator was loud. The beds... More

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Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review
20 May 2013

Dear HoustonLibrarian, I’m glad our suite was comfortable and the service was warm and welcoming, but unfortunate you had issues with your refrigerator. I will relay your comments to our Engineering Director so he can address this concern with his team. Thank you for the feedback. If you’re ever in the Austin area again please give us a call. We’d... More

Houston
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 8 May 2013

Super nice hotel with an affordable price. Can't say enough nice things. The cookies are AWESOME, too! We had a two queen suite with separate living area and kitchenette. Walked to the Capital and could leave the car parked there. The only drawback is parking underground with a crew cab pickup. VERY tight but the valet parking attendant helped us!... More

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Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 May 2013

The location is good if you are there to visit UT but better areas to book for pleasure travel. The room was extremely nice. I just wasn't pleased with location .it a nice older building that's been renovated but closer to nightlife and shopping areas would have been better

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Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 7 May 2013

I went to Austin with a group of 16 girls. We had two of the two bedroom suites and two of the one bedroom suites. All of the rooms were very clean, comfortable, and quiet. The hotel is located right by the capital, which you can see from your room. The shuttle service is a nice plus and took us... More

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Additional Information about DoubleTree Suites by Hilton - Austin

Also Known As:
Doubletree Suites By Hilton - Austin Hotel
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Address: 303 W 15th St, Austin, TX 78701-1692
Phone Number:
Region: United States > Texas > Austin > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Austin
#42 Family Hotels in Austin
Price range (per night): INR10,428 - 20,029
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton - Austin is happy to announce our exciting suite transformation beginning June 6th through early September! All you'll recognize are people and the cookie! ... more   less 
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