1) Mold in bathroom coming from room above: Your solution was to come in and spray bleach on the affected areas and suggest that we not go in for several hours...we have two small children. 2) Being awakened at 8:45am on Sunday morning by housekeeping to clean the room 3) Loud AC unit blowing directly onto the bed 4) Roaches... more

My husband and I were very pleased during our stay. We chose Hawthorn because it was close to the Deep Sea Headquarters in Port A. I used Travelocity to book the room and was a little worried because we didn't arrive to check in until 2:45AM. I was worried they might have given our room away because it was so... more

Hotel had a new or refurbished look to it. However, construction was very substandard. Doors were crooked. The floor in our room had uneven places. Furnishings were less than average and cheaply constructed. Don’t count on the breakfast. It has sparse offerings. Even the waffle maker didn’t work. Not the worse place I’ve ever stayed, but I would be looking... more

Thoroughly enjoyed our stay at this Hawthorn Suites hotel. Upon entering the lobby, we were greeted by a very personable young woman. Our check-in was very efficient and we were on the way to our room within a short period of time. Our room was very nice with plenty of room. The kitchen area was very well layed out and... more

This is one of the nicest hotels that I have ever stayed at. On a scale of 1 to 10 it's an 11. The rooms were excellent , extremely clean, and all included a full kitchenette. The room that we were in also had an extra bedroom which was very convenient for my family and myself. The kids had a... more

My room smelled so strongly from whatever cleaning products they used that I couldn't stay there and had to move next door to the Microtel. I have asthma and bad allergies and I couldn't breathe in the rooms. The manager wouldn't refund my money, even though I had only been in the room about 1 minute and that the room... more

Aransas Pass Hathorne Suites was an average place to stay and the price was in line with the other motels in the area. The best thing about this place though that gives it an advantage over nearby motels was the fact that it came with a mini kitchen. If you have small children and or several children and you are... more

Customer Service was terrible. the lady doing the breakfast buffet would take everything up early and gripe at you for cooking waffles at 9:20 and it closed at 9:30. The room was just ok. I would not stay here again. We wished we had gotten a condo. more

I stayed with Hawthorn Suites in Aransas Pass, TX this Memorial Day weekend. I booked my trip via Orbitz.com and was given conformation from both Orbitz and the hotel that I would have a non-smoking room. Upon arrival Saturday afternoon we checked in and quickly found out that our room was NOT a non-smoking room. I called the front desk... more